Analyst, Distribution Excellence

Region: Canada

Bundesland: Ontario

Stadt: Toronto

Business Unit: Store Support Centre (SSC)

Zeittyp: Full-time

Beschreibung & Anforderungen

Who We Are

At lululemon Yoga is our first love, however we also make technical products for running, training and pretty much every other way you like to sweat. You can find our stores all around the world, from Vancouver to Dubai, and places in between. Our vision is to create transformational experiences for people to live happy, healthy, fun lives.  

Who You Are

The Analyst is an important position that supports the Distribution Excellence team in delivering world-class improvements to DC operations, including scaling for growth and bringing new capabilities to life. As part of this critical team, the Sr. Analyst will evaluate operational areas and deliver operational improvements. Additionally, the Analyst is responsible for supporting implementation of complex operational improvements.

The Analyst should display a strong understanding of distribution operation processes, systems and data, in order to support evaluation and process improvement needs.

A Day In The Life

  • Drive improvements to scale distribution operations and deliver targeted performance for assigned work areas and initiatives.
  • For Strategic Initiatives (SIs), develop the operations solution and manage the solution cutover, including operations readiness and stabilization
  • Develop and implement operation solutions for assigned new business requirements; build plans and business case to bring business requirements to life.
  • Partner with Engineering and DC Operations, evaluate distribution operations and determine improvement opportunities. Build business case, obtain approval and implement solution.
  • Develop and implement assigned operations improvement solutions with lululemon operated DCs and 3PLs.
  • Develop and deploy operational readiness plans to ensure successful improvements
  • As part of operational readiness, evaluate and determine people and process changes needed.
  • Update processes with required operational changes, including adjustments to job description and resource needs
  • Provide training to operations team to ensure operational readiness for change
  • Improve operational processes at responsible DC and support process consistency across all the distribution network
  • Analyze process and solution effectiveness and develop improvement plans. Build case for change and obtain approval to proceed
  • As part of initiatives and general improvements, develop and document process Standard Operating Procedures (SOPs)
  • Partnering with Engineering, benchmark processes and identify improvement opportunities
  • Assist in delivering functional training to Warehouse Associate and DC leadership
  • Assist in delivering training to team members
  • Support the creation and maintenance of training materials.
  • Actively coach DC team members


  • 4-year college degree
  • 2+ years distribution operations experience preferred.
  • Experience with automation and robotics preferred.
  • Proficient in Microsoft Office Suite and Manhattan WMS. Labor Management System experience preferred. 
  • Ability to work and deliver in changing environments, under limited guidance while adhering to specified deadlines and budgets
  • Excellent written and verbal communication skills - working with people across the distribution network, they have to be able to manage people well and communicate new ideas effectively
  • Critical/logical thinking - have to locate problems, and then think of those problems from a variety of perspectives to assess the best solution
  • Creative thinking and excellent problem solving skills - have to be able to solve problems in a new way, seeing past what is established and create a new way of doing things
  • Attention to detail and project management skills - in management of a multidisciplinary team, they must be able to focus on many tasks at once while still maintaining a close attention to the details of each
  • Ability to work in a lean, matrixed, highly collaborative team environment with multi-cultural members. Must be comfortable with and embrace consensus decision-making.
  • Undisputed integrity, personal, and business ethics; ability to build trust and respect with different stakeholder groups

Must Haves

  • You have a passion for customer service and delivering an exceptional experience for guests
  • You integrate fun and joy as a way of being and working (aka you don't take yourself too seriously)
  • You acknowledge the presence of choice in every moment and take personal responsibility for your life
  • You possess an entrepreneurial spirit and continuously innovate to achieve great results. 
  • You communicate with honesty and kindness, and create the space for others to do the same
  • You lead with courage, knowing the possibility of greatness is bigger than the fear of failure 
  • You foster connection by putting people first and building trusting relationships


NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.