Area Director (HK, TW, MO, SG, and MY) - 14 month contract

Region: Hong Kong

State: Hong Kong Island

City: Hong Kong

Business Unit: Store Support Centre (SSC)

Description & Requirements

Area Director covering Hong Kong, Taiwan, Macau, Singapore, and Malaysia

Who We Are
lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world by realizing the full potential within every one of us. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.

A Day In The Life 
Reporting to either VP of the Market or the SVP, Asia Pacific the Area Director is responsible for developing the team of Regional Managers, overseeing all retail operations of a geographic location and driving all aspects of store performance. You will be responsible for developing, introducing and implementing business processes to ensure a consistent level of performance in lululemon stores. In addition, you'll contribute to the annual business plan and initiatives for the market or region and develop the area budget, in alignment with market/region parameters, to effectively allocate resources to meet financial and business objectives.
Responsible for growing, monitoring & driving area store & OMNI performance
Responsible for key financial metrics in store by driving top-line and bottom-line performance across the area
Monitor key store financial metrics, recognize shortfall and growth opportunities, and create and implement solutions to address to ensure financial goals are met
Responsible for ensuring all retail, brand, people and financial operating principles are executed in all stores through effective day-to-day operations and communication.
Provide retail leadership and direction to all retail stores in your area and responsible for maintaining the sales and guest experience
Individual metrics: retail sales, customer satisfaction, shrink, inventory accuracy, labor turnover and store expenses
Hire, Supervise and develop Regional Managers
Cultivate people performance, development & succession planning for Regional Managers
Create & drive area growth strategy (including seasonal locations, market assessment, community innovation & strategy) 
Promote inclusive store culture to elevate employee experience
Business pillar ownership + Annual Operating Plan (AOP) planning, including developing and implementing retail long range plans and new and innovative retail venues
Provide input to balance the Market Portfolio (store portfolio mgmt. + growth & new site identification & viability)
Adapt community strategy to local needs (as appropriate) and drive execution: Tier 3 events, store campaign execution
Oversee Retail Operations initiative execution
Serve as a member of the Regional Leadership Team 
Investigate and suggest store process improvement measures and present suggestions to SVP and Retail Operations
Deliver effective people management for both direct reports and wider teams to support professional development and ensure the cultivation of lululemon's culture in your teams across the geographic area
Execute local community marketing campaigns in partnership with regional Brand & Community leaders

10+ years strong retail store and store operation experience with 4+ years in a leadership role for a group of stores and/or retail operations leadership role
Strong financial literacy around store management and with ability to analyze store financial results and assess performance and improvement areas

 Must Haves
Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
Possesses an entrepreneurial spirit and continuously innovates to achieve great results. 
Communicates with honesty and kindness, and creates the space for others to do the same. 
Leads with courage, knowing the possibility of greatness is bigger than the fear of failure. 
Fosters connection by putting people first and building trusting relationships. 
Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.