Manager - Vendor Data & Process Management (TVMO)

Location: Canada

State/Province/City: British Columbia

City: Vancouver

Business Unit: Store Support Centre (SSC)

Description & Requirements

 Manager - Vendor Data & Process Management  (TVMO)

 

(Candidates must reside in Vancouver to be eligible for consideration)

 

Who we are 

 

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. 

 

About this team: 

 

lululemon’s technology spend and portfolio has become increasingly complex and global – as a result, it has become critical to strengthen controls, increase visibility into spend, and give lululemon better oversight and influence on vendors. The Tech Vendor Management Office (TVMO) is a dedicated team that seeks to effectively manage technology vendor relationships and introduce appropriate control points within the vendor lifecycle to optimize vendor spend and maximize value from our technology vendors.

 

A day in the life: 

  

Role Summary: 

This role leads the end-to-end vendor management process, encompassing vendor selection, onboarding, contract management and performance evaluation, for adverse portfolio of vendors, including software, hardware, and professional services. The Manager - Vendor Data & Process Management is responsible for optimizing vendor relationships and performance to drive operational efficiency, cost savings, and strategic alignment. This involves leading a team, developing data-driven insights through dashboards, and collaborating with internal stakeholders to ensure vendor processes meet evolving business needs. The role requires a strong understanding of vendor lifecycle management, data analysis, and team leadership.


Key Responsibilities:

  • Vendor Lifecycle Management: Oversee the entire vendor lifecycle for software, hardware, and professional services, ensuring seamless operations from initial selection through contract execution, performance monitoring, and offboarding.
  • Team Leadership: Lead and mentor a team of process managers responsible for global vendor selection, onboarding, contract management, and performance management. This includes setting team goals, providing performance feedback, and fostering professional development.
  • Data-Driven Insights: Drive the dashboard strategy to deliver actionable insights to leadership regarding vendor performance, spend, risk, and other key metrics. This includes identifying relevant data points, developing reporting mechanisms, and presenting findings to stakeholders.
  • Operational Excellence: Identify and eliminate obstacles to operational success within the vendor management process. This includes streamlining workflows, automating processes, and implementing best practices.
  • Stakeholder Management: Maintain open and proactive communication with internal stakeholders to understand evolving business needs and adjust vendor management processes accordingly. This involves building strong relationships and collaborating effectively across departments.
  • Strategic Alignment: Conduct annual vendor segmentation reviews to optimize vendor tiers and ensure alignment with strategic goals. This includes analyzing vendor performance, spend, and risk to determine appropriate tiering and relationship management strategies.
  • Process Improvement: Continuously evaluate and improve vendor management processes to enhance efficiency, reduce costs, and mitigate risks. This includes staying abreast of industry best practices and implementing innovative solutions.
  • Financial Management : Analyze vendor spend, identify cost-saving opportunities, and lead their execution.


Qualifications & Skills: 

  • Education: Bachelor's degree in Business Administration, Supply Chain Management, or a related field. A Master's degree is a plus. Experience: Minimum of 7-10 years of experience in vendor management, procurement, or a related field, with at least 3-5 years in a management role. Technical Skills: Proficiency in vendor management software and tools, as well as Microsoft Office Suite (Excel, PowerPoint, Word). 
  • Experience with data visualization tools (e.g., Tableau, Power BI) is a plus. 
  • Communication & Stakeholder Management: Excellent communication (written and verbal) and interpersonal skills. 
  • Problem-Solving & Decision-Making: Strong problem-solving and decision-making skills, with the ability to identify and address challenges effectively. 
  • Financial Acumen: Understanding of financial principles and budgeting, with the ability to analyze vendor spend and identify cost savings opportunities.


Compensation and Benefits Package 
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $107,500- 134,400  annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings, subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
  • Extended health and dental benefits, and mental health plans 
  • Paid time off 
  • Savings and retirement plan matching 
  • Generous employee discount 
  • Fitness & yoga classes 
  • Parenthood top-up 
  • Extensive catalog of development course offerings 
  • People networks, mentorship programs, and leadership series (to name a few) 
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.


workplace arrangement


In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.


Apply Now

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.