Operations Specialist, Campus (Contract to Nov 2024)

Region: Canada

State: British Columbia

City: Vancouver

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

Strategic Sales creates word of mouth and builds brand awareness by sharing our best in the world technical product with key athletic influencers around the world. We build win-win relationships with studios and athletic teams to create conversation about our product and ultimately drive guests to our vertical channels. Today the Strategic Sales Department operates five Programs – Independents, Key Accounts, Team Program, Corporate and Campus. This role would focus on primarily supporting our Campus Program.  

a day in the life: what you’ll do

·       Leads end-to-end projects for the Campus Program and identifies opportunities to streamline, evolve and manage risk accordingly

·       Develops systems and processes to drive continuous improvements in workflow and execution of deliverables

·       Creates, implements, and continuously improves processes for order processing, PO’s & Stickering

·       Responsible for ensuring Operators have submitted the correct information for hangtags

·       Supports in the preparation and execution of Partner Pre-Buys and Sell-in meetings, including but not limited to creating order forms

·       Drafts and / or gives input into Campus Partner communication ensuring operations are captured

·       Supports with the onboarding of new schools and operators

·       Develops and maintains key partnerships with cross-functional partners

·       Responsible for creating a culture that celebrates diversity, is committed to equity, and empowers us to hold each other accountable for always practicing inclusive behaviors

·       Supports in crafting and delivering urgent solutions when issues impact campus operations

·       Willing to travel to accomplish work, as needed and as requested

·       Special projects as requested by leadership  


  • Bachelor’s degree in business, operations, or related discipline; education or certification in change management preferred
  • 1-3 years’ experience in operations or project management
  • Highly proficient in advanced Excel & project management related tools (e.g. Smartsheet, SharePoint)
  • ability to organize, set priorities, and manage multiple projects on tight deadlines
  • thrives in the work of execution, review, and evolution
  • quickly understands cross functional work patterns and pinpoints opportunities for increased efficiencies
  • strong eye for detail, some one that loves problem-solving and working in a team
  • excellent written and verbal communication skills
  • passion, enthusiasm, and a desire to learn
  • prepared to challenge the 'status quo,' with an active interest in innovating how we work

must haves

  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
  • Communicate with honesty and kindness and create the space for others to do the same. 
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Foster connection by putting people first and building trusting relationships. 
  • Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously. 
#LI-ZP                #LI-Hybrid