Senior Account Manager, Arena and Team Projects - Canada Remote

Location: Canada

State/Province/City: British Columbia

City: Vancouver

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Description & Requirements

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
 

about this team  + role

The Team Program Account Manager, Arena and Team Projects purpose is to grow our wholesale business by cultivating relationships within the top Arena buyers and operators, by growing large scale Team based partnerships, and acquiring and retaining guests for lululemon. They will collaborate with Area Partners to provide training on product education, increase sell-through, elevate the guest experience, and increase the brand presence in Arena locations.

 

a day in the life: what you’ll do 

  • You will be the first point of contact for select Arenas across North America, while also leading large scale partnerships in the world of Teams and Sports
  • Work cross-functionally to deliver strategies across guest experience, training, arena brand experience, educator experience, and Marketing
  • You work in close collaboration with the Senior Manager, Team Program, Director, Strategic Sales and Senior Retail Directors to help shape the long-range Arena Roadmap and Strategy
  • You identify and develop new potential Team and Sports partnerships, while managing and elevating partner performance in your existing portfolio
  • You will work cross functionally with Community, Sports Marketing, Product, and more, on experiences and activations within your portfolio
  • Through reporting and data analysis you develop Arena specific initiatives with your cross functional partners driving a healthy comp business across partners
  • You work cross-functionally with our Product leaders to collaborate on the ideal assortment throughout both the seasonal and planned buy process. Responsible for communicating product trends to our product team and influencing the assortment
  • You lead market planning conversations with cross-functional partners to support driving traffic back to lululemon channels in new and existing markets
  • You are a great coach and consistently support your accounts with their requests and provide insights around orders, inventory management, and brand experiences
  • You monitor the in-season ordering process and support in any partner-facing communication
  • You confidently track your sales to report on business trends and escalate any opportunities or concerns
  • You provide onboarding with the right tools and training, including product education, VM, brand, social media best practices
  • You manage our brand integrity including pricing policy, buy process, media content, studio presence and A/R status, including all terms in the lululemon partnership agreement
  • You are comfortable representing the lululemon brand through presentations, sweat dates and meetings with current and future partners
  • Travel in the US and Canada 6-8 days per month

 

qualifications 

  • 6+ years related work experience in related workforce - sales, account management, retail leadership
  • Account Management experience is preferred
  • Experience within the world of Sports and Team sales required
  • Passion for technical, high performing product
  • Self-motivated, passionate, detail-oriented, multi-tasker, thrives in a fast-paced environment creating from net new
  • Strong analytical, problem solving, and root cause identification skills
  • Acknowledges the presence of choice in every moment and takes personal responsibility of their life
  • Fosters connection by putting people first and building trusting relationships
  • Integrates fun and joy as a way of being an working, aka doesn’t take themselves too seriously

must haves
  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
  • Communicate with honesty and kindness and create the space for others to do the same. 
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Foster connection by putting people first and building trusting relationships. 
  • Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.


Compensation and Benefits Package 
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from  $103,500-$135,900 CAD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
  • Extended health and dental benefits, and mental health plans 
  • Paid time off 
  • Savings and retirement plan matching 
  • Generous employee discount 
  • Fitness & yoga classes 
  • Parenthood top-up 
  • Extensive catalog of development course offerings 
  • People networks, mentorship programs, and leadership series (to name a few) 


Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.


workplace arrangement

This role is classified as remote under our SSC Workplace Policy:  Field/Community-based work is necessary or important within a designated area, with relevant travel required. 


Apply Now

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.