Location: Canada
State/Province/City: British Columbia
City: Vancouver
Business Unit: Store Support Centre (SSC)
Time Type: Full-time
Senior Product Integrity Analyst
Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
Quality is at the heart of who we are. The Product Integrity Systems team’s key objective is to design and operate the global product integrity system to maximize the product’s value to the guest while minimizing risk to the brand. They serve as the global Centre of policy, data, document management, and internal audit to all PI teams.
a day in the life
The Senior Analyst is an exceptional analytical thinker who can solve complex business problems and communicate findings effectively to executive audience using best-in-class analytics tools. They are a strategic storyteller, critical thinker, tech-savvy innovator, entrepreneur, and purpose-driven leader who thrive in ambiguity and enjoys working in team environments. This individual will be part of an analytics team supporting Product Integrity and partnering with technology, product management, e-commerce, retail, and all product and supply chain functions from design and development to sourcing, fulfillment, merchandising, planning, and allocation. The Senior Analyst will be responsible for executive-level deliverables, developing analysis methodologies, producing advanced data models, communicating operational metrics to stakeholders, representing business requirements to technology and product management, and conducting user acceptance testing accordingly. Partnering with the same colleagues, the Senior Analyst will champion best practices around data standards, policies, and procedures.
- Produce executive-level reporting gleaning insights and telling a compelling post-launch product story through data that fits the audience
- Supports end to end strategy and delivery for lululemon’s Product Voice of Guest (PVOG) program capturing feedback across all internal and external channels and creating valuable insights to inform all areas of the business and collaborating with internal stakeholders on execution
- Conduct research and performs various analyses to drive data-driven insights for Product and Global Product Integrity milestones and key analytics projects such as self-service reporting tools
- Bring analytics/BI best practices for reporting and data governance within Global Product Integrity
- Supporting in building business cases for strategic initiatives and special projects as part of OPP such as program creation, operational support, and maintenance
- Owning business requirements representing Product Integrity to technology and product management, conduct testing and provide UAT notes
- Investigate any data integrity issues within Global Product Integrity reporting ecosystem
- Implement data accuracy strategy including data validation, cross-checking with other sources, and error detection tools
qualifications
- Bachelor’s Degree in Business, Computer Science, Information Systems or related field
- Possess excellent analytical and problem-solving skills with the ability to analyze and/or build complex reporting solutions
- Minimum of 5-year experience in data analytics and reporting – retail or supply chain background preferred
- Expert-level proficiency in Excel, Power BI, SQL, database management and structures, data modeling; experience with Smartsheet
- Excellent communication, spelling and grammatical attention to detail both written and verbal with external and internal stakeholders across all levels with a proven ability to work under pressure
- Effectively determine type of data visualization tailored to audience needs when sharing findings to leadership
- Loves problem-solving, strong eye for detail while still being able to see the bigger picture, and proficient with systems-thinking and able to articulate them to various groups by across the company
- Self-starter with the ability to make independent decisions and the judgment to know when to seek guidance
- A team player that truly believes they are successful when the organization is successful
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
Additional Notes
Authorization to work in Canada is required for this role.
Authorization to work in Canada is required for this role.
Compensation and Benefits Package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $96,800-127,100 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
workplace arrangement
This role is classified as Hybrid under our SSC Workplace Policy:
Hybrid
In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.
#LI-Hybrid
#LI-JZ1
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.