Alternate Channel Program Manager (12 Month Contract)

Region: Canada

State: British Columbia

City: Vancouver

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Description & Requirements

Who we are 
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

A day in the life
  • Responsible for operational excellence in select programming within NA store opening operations.
  • Responsible for developing ongoing strategy, programming and resources required to support SSC cross-functional teams and stores in completing their projects.
  • Function as the liaison between the SSC and stores, leveraging feedback to improve upon current processes. Responsible for the development and performance of respective team.
  • Responsible for the effective delivery of content re: store opening process to store managers & regional managers.
  • Responsible for the enrolment of area support partners when the need for project support is present – escalation where necessessary.
  • Deliver operational programming for mainline store development project schedule.
  • Elevate/Innovate programming through feedback & experience in projects to remove work from stores and optimize processes.
  • Maintain and adjust programming based on needs of the business.
  • Gain alignment with retail leaders.
  • Identify and mitigate risk in projects.
  • Consult + enroll stakeholders & cross-functional partners in programming.
  • Lead cross functional alignment meetings.
  • 2+ years in retail [store manager] management or SSC management experience.
  • 2+ years experience within store opening operations in NA retail.
  • Ability to organize, set priorities, and manage multiple projects on tight deadlines.
  • Thrives in the work of strategy, alignment, execution, review and evolution.
  • Undergraduate degree.
  • Program management certification an asset.
Must haves
  • Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
  • Possesses an entrepreneurial spirit and continuously innovates to achieve great results. 
  • Communicates with honesty and kindness, and creates the space for others to do the same. 
  • Leads with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Fosters connection by putting people first and building trusting relationships. 
  • Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.