Senior Business Analyst - Workforce Management (Hybrid, Vancouver)

Location: Canada

State/Province/City: British Columbia

City: Vancouver

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Description & Requirements

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team
The People Enablement Technology team is committed to enabling seamless, best in class experiences for our global workforce.  The Workforce Agility Team within the People Enablement Technology organization is the technical owner of core workforce planning technologies and corresponding technology roadmaps. This team works closely with our omni-channel business sponsors to scale workforce technologies in alignment with our strategic focus.  The Senior Business Analyst Lead is passionate about all the things that data can unlock for the business and our people.

a day in the life
The Senior Technical Business Analyst works closely with business stakeholders and technology teams on mid to high complexity, high impact projects to support our internal business needs and guest experiences.  
Responsibilities include:
  • A leader by nature and by function, seeking to understand and help others understand key facets of the business
  • Converting and documenting business requirements into technical requirements
  • Translating business strategy into roadmaps for consumption by teams
  • Prioritizing requirements based on business and technical needs
  • Developing and documenting testing strategies and managing testing execution
  • Leading impact assessment, and dependency management and ensuring architectural decisions included in design
  • Aligning overall scope and sequencing recommendations with business and technical stakeholders
  • Utilizing artifacts such as business requirements documents (BRDs), JIRA, Confluence and Business Process Documentation to facilitate requirements alignment sessions
  • Collaborating with cross-functional teams to gain alignment within constraints of the project or work 
  • Workforce management and workforce planning experience, including but not limited to experience with Dayforce, Kronos, eTime, and similar platforms 
  • Experience with data migration, PAAS and SAAS technologies and vendor relationship management is a plus
  • 5+ years of business analyst experience 
  • Strong experience providing technical requirements for medium to large initiatives 
  • Experience working with both agile and waterfall delivery methodologies
  • Proven facilitation and problem-solving skills
  • Strong written and verbal communication skills
  • Ability to be self-directed, proactive and work with a sense of urgency
  • Comfortable navigating ambiguity to deliver results
  • Demonstrated experience making tradeoffs between business needs and technology constraints while keeping the end user needs at top of mind
  • Leadership experience either formally or functionally, a passion to grow as a leader on a team
must haves
  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
  • Communicate with honesty and kindness and create the space for others to do the same. 
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Foster connection by putting people first and building trusting relationships. 
  • Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
Additional Notes
Authorization to work in Canada is required for this role.