Sustainable Operations Program Manager

Region: Canada

State: British Columbia

City: Vancouver

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Description & Requirements

Who we are

lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.

About this team

This role is part of the enterprise-wide sustainability team shaping the future of impact within our brand and business. This work doesn’t just live in one function; social and environmental impact at lululemon is integrated in everything we do. The team leads and integrates our vision and initiatives across the company to create value for our brand, our collective (guests, employees, makers, ambassadors), and society. The result? lululemon is an innovative, purpose-driven brand creating a future that we want to live in. As a Sustainability Operations Program Manager in the Product Sustainability & Environment team, you will support our packaging and circularity work to help us meet our global goals.

A day in the life:

· Drive our sustainable packaging strategy, partnering the packaging and operations teams to look for new solutions and conducting environmental impact assessments to truly understand which options have better environmental outcomes.

· Support our product end of life by partnering with internal and external teams to help us find new and innovative ways to recycle our product. · Partner with our Like New team, coordinate our global donations and support our product exit team to make sure all products are optimized to their highest value.

· Coordinate our waste minimization work, supporting stores, distribution centers and offices in improving recycling and moving towards our zero waste goals.

· Keep an ear to the ground for new innovations, partnerships, and regulations, disseminating the risks and opportunities to our internal teams. · Support our team in meeting our Be Planet Impact goals, by creating strategy, tracking KPIs and embedding the work in other functions.


· Bachelor and/or master’s degree in areas of business, environmental science, or engineering.

· 5+ years’ work experience in relevant business sustainability, in mid to large business contexts, ideally with experience in apparel and/or retail.

· Demonstrated expertise and passion for corporate sustainability work, on top of trends, applied strategies and desire to learn and conduct science-based research. Sustainable packaging experience a plus.

· Exceptional communication skills, capable of distilling and communicating complicated information in an interesting, accessible, and relevant way across all levels of the business.

· Project management guru with the ability to manage and oversee multiple complex projects, diverse stakeholders, prioritize time and tasks.

· Experience in business case development, for simple and complex projects with varying levels of ROI and direct / indirect business benefit.

· Strong external network to draw expertise and partnership for collaborative outcomes.

· Exceptional analytical mind, with attention to detail.

· Proven ability to work in a fast-paced, changing environment, and effectively manage and meet multiple deadlines.

· Demonstrated creative problem solver, taking a methodological and solutions approach. You ask good questions to understand issues and generate workable solutions.

Must haves:

· Acknowledges the presence of choice in every moment and takes personal responsibility for their life.

· Possesses an entrepreneurial spirit and continuously innovates to achieve great results.

· Communicates with honesty and kindness and creates the space for others to do the same.

· Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.

· Fosters connection by putting people first and building trusting relationships.

· Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.