Senior P&C Advisor (Onsite - Toronto, ON)

Emplacement: Canada

État/Province/Ville: Ontario

Ville: Toronto

Unité commerciale: Store Support Centre (SSC)

Type d'heure: Full-time

Description et exigences

WHO WE ARE 

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.


ABOUT THIS TEAM


The People and Culture Senior Advisors partner with people leaders and employees to accomplish business objectives through the application of thoughtful, intentional and innovative people support. They act as a People and Culture expert delivering frontline counsel and guidance in all areas of talent management. Additionally, they partner with business managers and cross-functional partners to deal with various queries and resolve issues autonomously, inclusive of all P&C matters. This role reports into Senior Manager, People and Culture and supports the Toronto Distribution Center Campus. The Senior Advisors also support and drive network wide strategic initiatives and programs with direction from their Senior Manager. They Influence and inspire leaders by championing the company's core values through the Practice of Leadership.



A DAY IN THE LIFE


  • This role will be supporting the Toronto Distribution Center Campus.
  • The role will mostly work a day shift, with some schedule flexibility, supporting stakeholders in a 24/7 business model.
  • Provide effective and timely first line P&C support and counsel to employee and manager inquiries on various P&C related topics including assisting to interpret defined P&C policies and procedures.
  • Lead and partner on initiatives and projects that impact the employee experience within the Global Fulfillment network.
  • Support Supervisors and Managers through coaching on performance management and improvement to assist in the creation/follow-up of action plans around improving employee's performance.
  • Provide coaching and advice on career development, recruitment practices, succession planning, compensation and performance management, diversity & inclusion and other human resource practices.
  • Provide advice in relation to involuntary separation requests from managers to ensure compliance with company culture and practices, determine legal exposure by verifying applicable legislation, and make a recommendation to leadership on how to proceed.
  • Prepare and administer termination notices and related documentation around termination of employment.
  • In partnership with benefits team, support Supervisors and Managers with accommodation request cases and follow up with internal and external partners on progression of each file including return to work planning.
  • Conduct exit interviews to identify issues in the team/department and provide recommendations on action plans for improvement.
  • Monitor employee engagement and provide advice and recommendation on action plans to build strengths and address areas of dissatisfaction.
  • Support operational workforce planning and support hiring managers to determine resourcing needs and develop necessary information to support job leveling and compensation to prepare for hiring.
  • Support People and Culture Senior Manager with delivery of annual people programs including Pace/Career Pathways, bi-annual compensation review, promotion exercises and bonus programs.
  • In partnership with the P&C Compliance team, ensure compliance for all corporate policies & procedures, all federal & provincial laws and corporate P&C related matters are proactively researched and managed.
  • As required in partnership with Employee Relations, lead and conduct investigations regarding violations of our company's standards of conduct
  • Partners with People and Culture Advisor for people analytics reporting in order to communicate data to inform and support decision-making.
  • In partnership with People and Culture Centers of Excellence, facilitate training to the business for P&C programs (eg. annual performance management review, Compensation /Bonus/ Equity) as required.
  • Ensure that all Workday people transactions and reporting is completed in a timely manner along with general P&C administration management in partnership with People Experiences support team.



QUALIFICATIONS


  • 5-7 years progressive generalist or similar relatable experience
  • A minimum of 2 years’ experience leading or partnering to drive strategic people initiatives
  • Deep understanding of Federal, State and Provincial Labor Law and employment equity regulations.
  • Broaden human resource knowledge and ability to facilitate the delivery of People and Culture advisory services to the business 
  • Passion for the employee experience and is energized to regularly walk the warehouse floor and foster connection and an open-door culture with all employees
  • Conceptual thinker with fantastic organizational and conflict management skills. 
  • Negotiation and problem-solving skills with the ability to multitask 
  • Decision-making skills with a deep understanding of employee relations, people management and training
  • Personal responsibility to see issues through resolution and meticulous attention to detail.
  • Multi-lingual a plus


MUST HAVES

  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
  • Communicate with honesty and kindness and create the space for others to do the same. 
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Foster connection by putting people first and building trusting relationships. 
  • Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.


Additional Notes

Authorization to work in Canada is required for this role. 


Compensation and Benefits Package 


lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $81,500-$107,000 CAD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:


  • Extended health and dental benefits, and mental health plans 
  • Paid time off 
  • Savings and retirement plan matching 
  • Generous employee discount 
  • Fitness & yoga classes 
  • Parenthood top-up 
  • Extensive catalog of development course offerings 
  • People networks, mentorship programs, and leadership series (to name a few) 


Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.


workplace arrangement


This role is classified as In-Person under our SSC Workplace Policy:  In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.  


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Nous ne communiquerons qu’avec les candidats retenus. Nous vous remercions avec notre profonde reconnaissance pour l’intérêt que vous nous portez. lululemon souscrit au principe de l’équité en matière d’emploi. Les décisions d’embauche sont basées sur le mérite et les besoins de l’entreprise; et non sur la race, la couleur, la croyance, l’âge, le sexe, le genre, l’orientation sexuelle, l’origine nationale, la religion, l’état familial, la condition médicale, le handicap physique ou mental, le service militaire, la grossesse, l’accouchement et les conditions médicales connexes, ou tout autre motif protégé par les lois et les ordonnances fédérales, provinciales ou de l’état, et locales. Des aménagements raisonnables sont offerts aux personnes admissibles souffrant d’un handicap, sur demande. La politique d’équité en matière d’emploi s’applique à toutes les pratiques relatives au recrutement et à l’embauche, à la rémunération, aux avantages sociaux, à la discipline, aux transferts, à la cessation d’emploi et à toutes les autres modalités et conditions d’emploi. Bien que l’équipe de direction soit principalement responsable de la mise en œuvre des politiques d’équité en matière d’emploi de lululemon, vous partagez également la responsabilité de vous en assurer, que par vos actions personnelles, les politiques sont respectées.

lululemon s’engage à fournir des accommodements raisonnables pour les candidats avec un handicap. Si vous souhaitez qu’un membre de notre équipe communique avec vous pour un soutien personnalisé, écrivez-nous à accommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.