Benefits Coordinator (6 Month Contract)

Région: Canada

État/Province: British Columbia

Ville: Vancouver

Unité commerciale: Store Support Centre (SSC)

Type d'heure: Full-time

Description et exigences

Who we are 
lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.
The Benefits Coordinator is the first point of contact for employee queries, issues, and resolutions for the full suite of lululemon's benefit programs- including basic & extended health, retirement savings, sweaty pursuits, and leaves/absence. Responsibilities include employee facing support, administrative and operational support to the benefits team, and ensuring that employee resources are kept up to date, accessible, and easy to understand. Accuracy, confidentiality, clear communication and follow up are key accountabilities.
A day in the life
  • Provide Tier 1 People & Culture support for employee benefits inquiries (including program information, leave coaching, system inquiries, time/accrual balances).
  • Accurately manage and maintain the integrity of employee data related to leaves & absence in our People Management systems, including partnering with People Systems team to resolve issues.
  • Partner cross functionally within People & Culture on escalations and issues to resolution.
  • Provide administrative support for People & Culture total rewards programs.
  • Perform data audits and reconciliations.
  • Provide administrative & operational support to the benefits team.
  • Manage vendor & employee invoices & approvals.
  • Maintain benefits youlu space, internal communication & training documents with accurate & up to date information.
  • Perform/complete additional projects, duties, assignments as needed.
The finer print 
  • A passion for supporting people in their whole lives.
  • Previous experience with benefits programs, and/or HRIS systems an advantage.
  • Excellent organizational skills and abilities.
  • Detail-oriented and committed to a high degree of accuracy.
  • Previous experience in a Human Resource or Administrative capacity preferred.
  • Relevant post secondary diploma, degree an asset.
  • Strong communication skills both written & verbal.
  • Excellent technical ability (Word, Excel).
  • Highly ethical and able to deal with confidential issues with tact & discretion.
  • Capable of effectively managing multiple demands and changing priorities from a variety of sources.
  • Have strong focus on guest experience and providing a great employee experience.
  • Must be an effective team player.
  • Able to maintain composure in demanding situations.