Digital Product Designer- Loyalty App Focus

Région: Canada

État/Province: British Columbia

Ville: Vancouver

Unité commerciale: Store Support Centre (SSC)

Type d'heure: Full-time

Description et exigences

Who we are  

lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world by realizing the full potential within every one of us. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in. 


About this team 

The Product Design team helps create seamless and joyful end-to-end user-centered experiences for lululemon's North American website and app. As a Product Designer on the Membership team, you will help optimize the guest experience and create new features. You will be part of a collaborative product team with PMs, Devs and other agile team members to unify and evolve our designs and code that help us unlock elevated experiences across our ecosystem.


A day in the life

  • Create wireframes and visual concepts for membership features for lululemon's North American website and app from initial business requirement creation to VQA and final documentation
  • Clearly communicate design rationale to cross-functional teams and stakeholders, and be open to their feedback 
  • Collaborate with our Data & Analytics team to ensure we are gleaning insights on opportunity areas and new experiences are being measured, iterated, and optimized
  • Apply and champion design thinking principles
  • Partner with research team to plan, design and in some cases, conduct research to inform your design decisions
  • Be a collaborative, systems-thinker that continues to find ways to evolve and improve how we work
  • Deliver guest experiences that meet or beat success criteria, driving measurable results such as higher conversion, higher engagement, life time value, etc. 
  • Leverage and contribute to the lululemon design system, in some cases crafting everything from component level pixels to documentation for implementation and wide-spread usage
  • Contribute to all scrum team ceremonies, representing design
  • Provide support and feedback to design teammates to cultivate designs and culture that feel harmonious. 



  • BS or BA degree (or equivalent experience) in Human-Computer Interaction, UX/UI/Design Diploma or Degree, or a related area. 
  • 5+ years years experience designing ecommerce iOS apps (and end-to-end responsive websites)
  • Proficient in Figma and Invision
  • Experience designing projects with a variety of stakeholders 
  • Experience designing and prototyping complex workflows with Sketch, Invision or similar products
  • Experience creating UX artifacts (e.g. IA, wireframes, journey maps, etc.) 
  • A strong curiosity and desire to learn about and empathize with our community of designers and developers 
  • A portfolio showing your work.


Must haves

  • Acknowledges the presence of choice in every moment and takes personal responsibility for their life. 
  • Possesses an entrepreneurial spirit and continuously innovates to achieve great results.  
  • Communicates with honesty and kindness, and creates the space for others to do the same.  
  • Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.  
  • Fosters connection by putting people first and building trusting relationships.  
  • Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.