Area: Hong Kong SAR
Stato/Provincia/Città: Hong Kong Island
Città: Hong Kong
Unità Affari: Store Support Centre (SSC)
Tipo di tempo: Full-time
Asset Protection Manager
Descrizione e requisiti
Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this team
The Asset Protection Manager will be critical to the success of the most complex and important business unit at lululemon, our retail network and be a key advisor to ensure the security of our SSC. The Manager will be instrumental in protecting our people and property in assigned areas, maintaining a safe and secure environment for guests both in store and at events. Acting as a trusted leader, the Manager will lead the business in identifying and managing risk and crises and work closely with multiple internal stakeholders across the region and lean on an existing external network that will allow them to ensure the brand is operating to the highest industry and market-based standards. The Manager will work with cross functional support partners such as the investigations and people safety team as well as with global CoE’s for support where needed.
A day in the life
- Proactively lead the business in identifying areas of risk and exposure and implementing effective risk mitigation strategies to resolve incidents relating to loss, safety, emergency management, events and physical security impacting retail locations and the wider Asia business
- As the subject matter expert, act as a trusted leader to the Asia Area Director and members of the Asia leadership team as well as establish relationships with other key stakeholders across the business
- Design and deliver bespoke, localised and best-in-class training that is rooted in our culture and core values
- As the in market specialist, work with global CoE’s to identify new trends or risks in the investigations, theft & omni fraud space and implement best practice programs to respond to minimise risk exposure
- Lead sensitive & high risk internal and external investigations as well as integrity line complaints and work with law enforcement as required
- Support the Store Support Centre (SSC) with security and safety related needs
- Lead the business through unplanned and unexpected incidents and crises
- Partner with legal teams to ensure compliance needs are met and liaise with local law-enforcement and security providers as needed
Qualifications:
- 5+ years in corporate security, internal audit or related function
- Retail asset protection and/or retail operations experience
- Wicklander-Zulawski non-confrontational interview training and/or related experience an advantage
- Outstanding communication skills, including proven ability to influence in all areas of an organization
- Ability to travel to markets within job profile responsibility
Must haves:
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
Learn more about what it's like working for lululemon in our Asia-Pacific markets:
#LI-LT1
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon si impegna a fornire sistemazioni adeguate per le persone candidate con disabilità. Se desideri che qualcuno del nostro team ti contatti per un'assistenza personalizzata, manda un'e-mail all'indirizzo accommodations@lululemon.com. Nell'e-mail inserisci il ruolo, la posizione geografica e il tipo di richiesta.