Assistant Manager Factory Outlet | Collingwood (7 months)

Regione: Australia

Stato/Provincia: Victoria

Città: Melbourne

Unità Affari: Store

Tipo di tempo: Full-time

Descrizione e requisiti

Who We Are 
lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.

About this role 
The assistant outlet manager is responsible for certain aspects of the ASM ‘80/20 Checklist’ (attached), with direction by the outlet store manager, so that the outlet consistently produces a ‘wow it’s you’ guest experience. When the outlet store manager is absent, the Assistant Manager is accountable for all store operation functions.

A Day In The Life 
  • You passionately leads and educates on the retail floor
  • You take a stand as an advocate for lululemon athletica’s values
  • You oversees the execution of certain deliverables on the manager ‘80/20 Checklist’, as delegated by the store manager. For example, Inventory, Product or Community Education
  • You present on the retail floor, as floor manager and Educator, a minimum of 30 hours per week
  • You represents her/his store at all required meetings and conferences, under the direction of the store manager
  • You perform/complete other additional projects, duties, and assignments as required and/or by request, under the direction of the outlet store manager
  • You educate guests on our product, community and culture
  • You acts as a coach to educators & key leaders and plays a hands-on role in their development
  • You under the direction of the outlet store manager or regional manager, performs/completes other additional projects, duties, and assignments as required and/or by request
  • You have FUN at work, create and inspire your team and community
  • You are a stand for work/life balance and lead by example.

  • As  assistant manager FO you are fully enrolled and are an advocate for the culture of lululemon athletica and the tools available for personal growth and development such as the core library, Brian Tracy CDs and goal coaching. You love these tools and passionately enrol your team in the learning.
  • You proactively acquire knowledge/education regarding company general information, store policies and processes, quality control, new garments/styles, guest feedback/experiences, and staff information by consistently reviewing:
    • lulunet & the Training Hub (intranet)
    • (website)
    • Staff Communication Book
    • The Juicy Goods Down Under (weekly newsletter).

The Finer Print 

  • Passion, knowledge and involvement in yoga and/or other fitness, health or sports activities. As part of the leadership team, you participate in weekly fitness activities in and out of the store with the store team-Horray!
  • Passionate about the lululemon athletica retail floor, guest experience and product placement and sell through
  • You LOVE LOVE LOVE guest experience and inventory
  • Strong sense of personal style and athletically minded
  • Extraordinary and proven leadership capabilities
  • Entrepreneurship – an ability to make decisions and take calculated risks
  • Ability to inspire a team – leaders create a future that wouldn’t have existed otherwise
  • Take full responsibility and accountability for their lives and results – live a life they love
  • Integrity – do what you say you will do, when you say you will do it
  • Committed to giving and receiving feedback – always feel there is always more to learn and have a willingness to admit to areas of opportunity
  • Excellent team player – always in the game right along with your team
  • Ability to manage projects and delegate by putting people on the right seat of the bus
  • Excellent decision making and problem resolution skills
  • Ability to handle multiple tasks in a changing environment
  • Excellent interpersonal and written communication skills
  • Extraordinary guest experience, organisation and time management skills
  • Two years of exceptional performance and leadership on retail floor preferred
  • Completion of some secondary education will be considered an asset
  • Strong knowledge of MS Office (Word, Excel and Outlook).

An assistant manager’s working day (the hours)

The assistant manager FO works 38 hours a workweek (5 days) consisting of a minimum of 30 hours per week managing/educating on the retail floor; at least one day is a weekend day/night.