Distribution Manager

Regione: China

Stato/Provincia: Guangdong

Città: Guangzhou

Unità Affari: Store Support Centre (SSC)

Descrizione e requisiti

Who we are 
lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.

About this team
The team is responsible for the flow of all products to stores and to the hands of our guests (ecom), in a timely, efficient, and cost effective manner, ensure the entire operations are in compliance with company policies such as finance, inventory control and accounting, assets protection, data security.
Reporting to the China Fulfillment Director, this position is to develop and manage 3rd party logistics supplier operated DC for omni-channel fulfillment, which includes but not limited to retail, digital and strategic sales. The manager is also responsible for leading the function of outbound logistics in China market. As long term business plan, to support China Fulfillment Director for strategic setting of Lululemon distribution network within China.

A day in the life: 
  • Own the responsibility for all aspects of DC operations, including inbound receiving, outbound distribution, store pullback, E-commerce return, value added service for products and non-merchandise fulfillment to all channels
  • Drive and monitor logistics flow for product to achieve speed to market. Support other business functions to enhance customer satisfaction among channels
  • Support new store opening, store fixtures and supplies delivery arrangement
  • Build up cross-functional collaboration with other internal parties, including inbound logistics, trade and compliance, product, digital, retail, IT within Shanghai Store Support Center (SSC) as well as our counterparty in APAC
  • On an aligned regular basis, share operational knowledge relating to DC and logistics to store manager, retail and other teams who can be benefit from know-how and improve efficiency from both sides
  • Maintain and execute effective operation control and performance index to measure against logistics partner. Ensure the measurement is associated with latest business requirement. Conduct monthly and quarterly business review meeting with logistics partner
  • Manage contractual agreement with 3PL and build up strategic relationship via aiming at long term win-win partnership between lululemon and our suppliers
  • Establish best practice and methodology with logistics partner for continuous improvement in terms of operation efficiency, speed to market and cost effectiveness, which can be applied to all lululemon DCs within China 
  • Manage and develop the team, engage team in problem solving, ensure each team member is clear with their roles and responsibilities. Assess team member’s strength and motivate them to reach individual goals as well as team targets
  • Prepare annual DC operating budget and capital request, communicate forecasts and changes efficiently with internal parties as well as our logistics partner properly by holding the sensitivity of data
  • Work closely with IT and logistics partner WMS for system integration between both sides, aim at working smarter via eliminating manual work for all parties alongside the chain 
  • Ensure inventory integrity and accuracy both physical and system wise 
  • Proactively identify risks and create contingency plans that minimize impact under unanticipated circumstances
  • Other duties and projects may be assigned

Qualifications:
  • Degree or diploma in business administration, operations management, supply chain management, logistics, industrial engineering, or equivalent 
  • Miniumum 8 years of experience in self‐managed or 3PL distribution center and logistics operations within the apparel retail distribution environment of both offline & online order fulfillment experience 
  • Have deep market intelligence and sound knowledge of LEAN thinking concept and implementation 
  • Solid understanding of all aspect of enterprise management system, especially in MMS/RMS 
  • Excellent time management, planning and organizational capability 
  • Strong interpersonal and leadership skills are required, experience of leading a team is preferred 
  • Good team player and positive personality, hands on position 
  • Clear communications skills to inspire, motivate and provide cross‐functional leadership 
  • Strong IT skills (Microsoft office applications, familiar with WMS software applications and retail systems) 
  • Ability to think “outside of the box,” enjoy challenges and is solutions‐oriented 
  • Good command of spoken and written English & Mandarin 

Must haves:
  • Proven work ethic with utmost integrity 
  • Desire to excel and succeed 
  • Actively live and breathe the lululemon culture and lifestyle 
  • Self‐awareness, with a desire for constant self improvement (goal‐oriented) 
  • Entrepreneurial spirit and an egoless nature 
  • Self motivated, passionate, empathetic, approachable 
  • Outgoing, energetic, upbeat and fun!