Manager, Production Control

Regione: Canada

Stato/Provincia: Ontario

Città: Toronto

Unità Affari: Store Support Centre (SSC)

Tipo di tempo: Full-time

Descrizione e requisiti


Lululemon is a yoga inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai and places in between.  We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.


The Production Control (PC) teams are responsible for generating the workload for both Retail and E-Commerce, along with ensuring all processes related to effective order flow are happening on schedule.  They monitor workflow through the DCs and make changes as necessary to hit daily goals, including minimizing aging orders.

The Production Control Manager oversees multiple PC teams across distribution centers and is responsible for directing the daily operations. This leader will manage and oversee the effective and efficient release of work to our distribution centers, and improve methods, steps, and instructions to ensure consistent operations.


·       Oversee multiple PC teams (up to 20 associates) across multiple distribution centers
·       Support with cyclical people processes including completion of mid-year and year-end performance evaluations
·       Develop and maintain daily production control operational processes to meet ever-evolving business and operational requirements
·       Execute continuous improvement initiatives based on strategic priorities defined by the Production Control Senior Manager
·       Set department daily and short-term goals to achieve Distribution Center KPIs
·       Provide consultation regarding waving exception requests or intersecting project requirements
·       Drive updates to production control reports as operational needs and processes change
·       Manage adherence to procedures & protocols that reduce risk to production (i.e. process controls, people coverage, report-monitoring)
·       Oversee daily wave scheduling and identify opportunities to standardize or improve processes
·       Attend start-up meetings, leadership team meetings/business report outs, and cascade relevant information to the PC teams
·       Engage with engineering & IT partners to drive local enhancements to configuration, reporting, and waving
·       Assist in supporting overall PC people goals, including leading and participating in team trainings, team builders, and team recognition and engagement
·       Assess individual and team training needs and complete development plans for team members
·       Manage shift scheduling and maintain primary and secondary coverage protocols


·       Experience in high volume retail distribution environments highly preferred
·       Possess strong collaboration skills and approach problems with a solution mindset
·       Strong written and verbal communication
·       Strong attention to detail
·       SQL language proficiency a plus
·       Experience with Power BI a plus
·       Master’s degree in engineering, production planning or related field a plus


·       Bachelor's degree in engineering, production planning or related field, or the equivalent combination of education and experience
·       Minimum three years management experience
·       Three to five years planning, production and/or quality experience, with specific knowledge of program management and production control systems
·       Excellent computer skills and proficiency with Microsoft suite (Word, Excel, Powerpoint, Outlook, Teams)
·       Flexible and adaptable with schedule which could include nights, working required holidays, some weekends with occasional after-hours requirements and overtime
·       Acknowledges the presence of choice in every moment and takes personal responsibility for their life
·       Possesses an entrepreneurial spirit and continuously innovates to achieve great results
·       Communicates with honesty and kindness and creates the space for others to do the same
·       Leads with courage, knowing the possibility of greatness is bigger than the fear of failure
·       Fosters connection by putting people first and building trusting relationships
·      Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously

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