Senior Program Manager, Global Digital and OMNI Portfolio Management (Seattle)

위치: United States of America

시/도 / 도 / 구/군/시: Washington

구/군/시: Seattle

사업 부문: Store Support Centre (SSC)

직무내용 및 자격요건

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team
Our Global Digital, OMNI & Guest Support team is responsible for lululemon’s global online and omni channels and experiences, including our website and mobile apps, retail technology, call centre, digital user experience, digital products, and analytics. As the owners of all things digital, as well as omni systems and experiences, our team are close partners to our technology and retail teams.

The Portfolio Governance and Planning function is a key part of the overall Global Digital, OMNI & Guest Support team. The Portfolio Governance & Planning function enables effective, efficient, consistent planning and governance of work and initiatives across all Global Digital, Omni and Guest Support portfolios and cross-functional teams in tight partnership with technology and our business partners

a day in the life: key responsibilities

The Senior Program Manager, Digital Portfolio Management will support the Global Digital, OMNI & Guest Support Portfolio to enable key programs and cross-functional initiatives that span across all portfolios.
  • Support the implementation of a governance model and cross-functional strategic planning programs to enable alignment and executive decision making
  • Manage and implement long-range planning framework and processes to connect long-term strategy to annual operating plan
  • Enable and optimize the annual operating plan process in partnership with FP&A and technology partners
  • Enable the senior leadership team in the prioritization and governance of initiatives and programs to ensure attainment of our long-term strategy
  • Develop and prepare roll-up view of key planning deliverables (e.g. LRP, OKR, AOP) for senior leadership team to make informed decisions
  • Optimize and enable a common dependency management, intake and quarterly planning process in partnership with other functional portfolio leaders and technology stakeholders
  • Support the creation of job families and other deliverables to stand up and enable Portfolio Governance and Planning function
  • Develop and iterate innovative program management methodologies and frameworks
  • Partner with other functional portfolio leaders, teams and technology stakeholders to co-create a standard and consistent governance model

  • Minimum BA / BS degree from a four-year accredited university in business operations or related field
  • Project Management Professional (PMP) certification preferred
  • 8+ years of experience related with strategic planning, long range planning, program management or management consulting preferably in vertically integrated, global, retail environments
  • Experience working with systems and/or with technical teams seen as an asset
  • Excellent verbal and written communication skills with ability to translate complex ideas and concepts into simple narrative and recommendations for senior executive leaders
  • Strong interpersonal, facilitation and cross-functional relationship-building skills
  • Ability to drive results independently and collaboratively as a team player
  • Action-oriented, entrepreneurial, self-starter and results driven
  • Thrive in bringing structure to ambiguity to drive business results 
  • Passion for developing new ways of working with creativity and flexibility

must haves
* Acknowledge the presence of choice in every moment and take personal responsibility for your life.
* Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
* Communicate with honesty and kindness and create the space for others to do the same. 
* Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
* Foster connection by putting people first and building trusting relationships. 
* Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Compensation and Benefits Package 
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $130,800 - 171,700 USD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

* Extended health and dental benefits, and mental health plans 
* Paid time off 
* Savings and retirement plan matching 
* Generous employee discount 
* Fitness & yoga classes 
* Parenthood top-up 
* Extensive catalog of development course offerings 
* People networks, mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as Hybrid under our SSC Workplace Policy:  

In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.