Description & Requirements
Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this team
The lululemon Liaison Office (LLO) team is dedicated to ensuring our products are produced of the highest quality, delivered when we need them, and manufactured with partners who share our commitment to elevating the world. Not only do we manage the production of great products, we also build great relationships.
A day in the life:
- Report and support the Sr. RM Production Manager to manage production from BUY confirmation to shipment
- Train the vendors on lululemon production and logistics policies, processes and IT systems; roll out new processes, strategies and systems to assigned vendors as needed
- Manage the BUY confirmation to negotiate the best delivery with vendors. Analyze the capacity and capability of vendors to make sure they can deliver the right product and on time;
- Follow up on liability SOP with vendors due to MCQ, cancellation or others.
- Take lead in resolving any potential and current issues(alert/communication/short & long term solution) with cross functional teams to minimize the impact;
- Manage production process which including WIP, PO changes and WWMT
- Prepare the Past Due Date and Delay Reason Code report
- Visit factories for production tracking; arrange and attend quarterly vendors review meeting
- Work closely with our Compliance and Quality teams in ensuring that our social compliance and quality standards are adhered to and goals are met, and communicate delivery statuses and issues to appropriate SSC counterparts in a timely and concise manner.
- Take lead in coordinating and managing various Production Org projects & initiatives
- Have a thinking hat all the time in coming up creative ideas to Production Org initiatives and processes
- Work with different cross functional team for special sampling projects and ad-hoc tasks
- Coordinate with team for data entry, data collection and analysis works
- Help with team for vendor engagement with mass email distribution and communication
Qualifications:
- Your ideal background: Bachelor’s degree in Industrial Engineering, Textiles or related fields; 3+ years experience in a similar role within a production environment; strong knowledge of technical fabrics, garment construction and related machinery. Keen to lululemon production management is a plus.
- You are able to analyze work flow and are able to access bottlenecks; are fluent in Mandarin and English
- Strong IT skills needed – you are an MS Excel guru! And you love working with a lot of Microsoft Office, Power BI and ERP/MRP and PDM softwares!
- You love to travel, are well-organized, and love to communicate with others.
- YOU are: goal-oriented, self-motivated, responsible, passionate, and FUN!
Must haves:
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
Beyond the Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
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Learn more about what it's like working for lululemon in our Asia-Pacific markets: