City Ambassador Program Lead, UK

地区: United Kingdom

州/省: London

城市: London

业务单元: Store Support Centre (SSC)


Ambassador Lead, UK

Who We Are

lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.

About The Role
The Community team at lululemon is responsible for creating, developing and executing marketing strategies that inspire and connect key stakeholders, internally and externally. The Ambassador Lead, UK is a key member of the Brand & Community team, supporting the Ambassador Manager, EMEA with Ambassador and Influencer relationships, campaigns and activations to grow awareness & affinity across EMEA, with a priority focus on the market they are in.

This is a full-time position. The role reports to the Ambassador Manager, EMEA.

Core Responsibilities

  • Support the Regional Ambassador Manager to innovate, strategise & identify the Regional Ambassador bench in EMEA, with a priority focus on the market they are in, to raise awareness & aid success across the B&C objectives 
  • Maintain great working relationships and manage all comms with the ambassadors in their market (Across Global, City & Store) 
  • Support the Regional Ambassador Manager on negotiating & monitoring all contract activity, especially within the relevant language
  • Work cross-functionally with EMEA leaders to elevate, amplify & leverage our ambassadors to drive business growth
  • Plan and execute short-term brand-focused influencer activations around specific campaigns within EMEA
  • Product test celebrities and individuals of influence within market to amplify the lululemon brand to a wider network
  • Support the Regional Ambassador Manager with analysing and reporting on the performance of Ambassadors and Influencers. As a team, implement strategies to ensure continued Ambassador program growth. 
  • Roll out global ambassador initiatives across all of the ambassador eco-system. 

Must haves:
  • Passion for social media content and internet communities
  • Strong organisational skills and ability to manage multiple projects concurrently
  • Fosters connection by putting people first and building trusting relationships. 
  • Possesses an entrepreneurial spirit and continuously innovates to achieve great results. 
  • Communicates with honesty and kindness, and creates the space for others to do the same. 
  • Leads with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.