Design Researcher

地区: Canada

州/省: British Columbia

城市: Vancouver

业务单元: Store Support Centre (SSC)

时间类型: Full-time


who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team
The Futures Innovation team engineers, shapes, and designs delight into lululemon’s future guest experience. Leveraging innovation principles and ways of working, we push the envelope of classic research and development approaches. 

a day in the life: what you’ll do
  • Advocating for the user and bringing empathetic perspectives to team discussions 
  • Completing primary and secondary research on emerging themes 
  • Forecasting, testing hypotheses, forming foresights, and rallying teams around big ideas 
  • Leading and facilitating design sprints, charettes, and workshop sessions 
  • Developing and testing concepts, wireframes, & “looks-like/feels-like” prototypes using AI/ML, voice, hardware/IoT, and/or mixed-reality.
  • Collaborating with the internal team as well as with partners and vendors 
  • Presenting and defending design decisions, sharing what you’ve learned and what you know with the broader Futures Innovation team
  • Have 5+ years of industry expertise, and/or a degree or diploma in human-computer interaction, strategic foresight and innovation, anthropology, psychology, psychometrics, or a proven track record of working experience. 
  • Have experience taking many features and products from conception to completion. 
  • Conduct thorough user research, creating protocol, recruiting and screening participants, drafting, weighting, and scoring criteria, and summarizing findings for varied stakeholder groups. 
  • Understand how to collaborate within a multidisciplinary team to bring experiences (both physical and digital) to life. We don’t need or want you to do everything, but we expect you to know your edges and how to partner with teammates and vendors who have specialties that you do not have.
  • Have deep expertise testing assumptions, validating or invalidating ideas, & sensemaking themes in complex subject areas. 
must haves
  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
  • Communicate with honesty and kindness and create the space for others to do the same. 
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Foster connection by putting people first and building trusting relationships. 
  • Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.