Senior Director, Global Brand Creative Studio Operations

地点: United States of America

州/省/市: California

城市: Los Angeles

业务单元: Store Support Centre (SSC)


who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

a Day in the Life:
As Senior Director, Global Brand Creative Studio Operations, you will be responsible for developing and optimizing the creative processes, ensuring project delivery excellence, and fostering collaboration across departments. You’ll partner with Global Brand Creative leaders, external agency partners, and cross-functional stakeholders to drive the end-to-end creative enablement process, and support in bringing the creative vision and brand storytelling to life.
Build a world-class team of studio operators (including: creative project managers, producers, and creative operations managers) that set the standard for Creative Operations across the company and are responsible for implementing the end to end creative enablement process for the in-house Global Brand Creative team.
  • Establish enterprise level best practices, tools, platforms, and resources needed to optimize creative workflows.
  • Work with SVP, Global Brand Creative on strategic resource planning, forecasting and project prioritization to meet current and future business needs. Includes designing and implementing cross-functional processes for brand campaign planning, annual planning and program performance reporting.
  • Transform creative planning processes for global brand campaigns, aligning key stakeholders on briefs and strategy including content and campaign prioritization. 
  • Communicate cross-functionally to ensure marketing priorities and projects are successfully met and managed.
  • Support the SVP, Global Brand Creative and the global creative leadership team in current budget management and future strategic budget needs across studios.
  • Key contact for our Tier 1 external creative agencies or AOR
  • Lead the orchestration of creative resourcing (internal & external), creative workflows, processes and technology of creative capabilities, creating seamless creative workflow from inception to final delivery.
  • Manage the production budget, ensuring resources and budget are allocated effectively to meet strategic goals within the budget
  • Partner with legal and procurement leaders to ensure commercial and efficiency objectives for each agency contract is met
  • Collaborate with Global Brand Leaders across brand management, brand operations, channels, and creative to develop processes and operating models that unlock enablement and drive working efficiencies for cross functional teams
  • Develop and implement programs and structures that support the creative team to deliver on-time, on-budget, on brand, in excellence and aligned to creative and business objectives
  • Develop and implement processes that support resource prioritization the supports the health and wellbeing of the creative team
  • Manage the external creative resources, including freelancers, to deliver marketing programs within deadline and budget constraints.
  • Lead and empower the team, managing overall team success and individual career growth.
  • Establish and implement communications protocols, best practices, and processes to drive greater efficiencies within the creative team.
  • Support and collaborate with region creative teams to ensure unified operational process and network or resources.

  • Bachelors degree
  • 15+ year of experience managing high performing teams, within a fast-paced environment and/or agency experiencing managing large global production budgets
  • Experience in activating operational rigor and process against creative work in-house or through agency partners
  • Global experience, behavior and mindset
  • Strategic planner and data driven leader
  • Ability to manage timelines, lead high-performing teams, and prioritize work effectively.
  • Skilled at scoping and executing complex operational projects.
  • Proven track record in organizing and executing large-scale projects.
  • Strong project management, planning, and prioritization skills.
  • Demonstrated leadership to inspire teams and drive flexible solutions.
  • Deep understanding of creative process, needs, tools and industry trends.
  • Experience in building scalable solutions.
  • Able to handle multiple priorities and drive action
  • Effective and collaborative stakeholder across the organization
  • Expert negotiator, influencer and relationship builder
  • Highly adaptable to changing priorities
  • Problem solver, know how to break down complex problems into simple steps and actions
  • Ability to juggle changing priorities while maintaining a positive attitude in the face of challenging deliverables.
 must haves
  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
  • Communicate with honesty and kindness and create the space for others to do the same. 
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Foster connection by putting people first and building trusting relationships. 
  • Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Compensation and Benefits Package 
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $179,000-$235,000 USD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings, subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
  • Extended health and dental benefits, and mental health plans 
  • Paid time off 
  • Savings and retirement plan matching 
  • Generous employee discount 
  • Fitness & yoga classes 
  • Parenthood top-up 
  • Extensive catalog of development course offerings 
  • People networks, mentorship programs, and leadership series (to name a few) 
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as Hybrid under our SSC Workplace Policy:  

In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.