Ubicació: United Kingdom
Estat/Província/Ciutat: London
Ciutat: London
Unitat de negoci: Store Support Centre (SSC)
Senior EU ecommerce Specialist
Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
role summary
The Senior EU Ecommerce Specialist plays a key role in accelerating ecommerce growth across European markets (exc UK and DE). This role is responsible for implementing localisation strategies, optimising trade performance and partnering with our third-party cross-boarder shipping provider to deliver best-in-class, locally relevant site experience that supports brand objectives and commercial targets.
a day in the life: what you’ll do
- Develop and implement market-specific localisation strategies, ensuring site experience, on-site journeys and content resonates with local guests.
- Support the Ecommerce Manager in building and implementing the trading calendar, ensuring market-relevant moments and campaigns are aligned to commercial goals.
- Produce weekly and monthly trading reports, analysing market performance and providing actionable insights to drive growth.
- Regularly review the competitive landscape and market trends, sharing insights that inform future opportunities.
- Partner with our third-party cross boarder shipping provider to improve the checkout experience and remove friction across markets.
- Contribute to the development of test‑and‑learn frameworks to improve site performance, engagement, and conversion across localised markets.
- Help define and embed new processes, standards, and ways of working for a newly built ecommerce localisation function.
qualifications, skills & experience
- 4+ years experience in ecommerce, working with multiple markets across Europe
- Experience with Salesforce Commerce Cloud and GA4 preferred but not essential
- Strong analytical approach with the ability to interpret data, identify trends and levers to improve performance
- Highly collaborative team player with excellent communication skills and the ability to influence across all levels of the organisation
- Proactive, solution-oriented problem solver with exceptional attention to detail
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working.
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.