Senior Engineer I - Networking Infrastructure

Ubicació: Hong Kong SAR

Estat/Província/Ciutat: Hong Kong Island

Ciutat: Hong Kong

Unitat de negoci: Store Support Centre (SSC)

Tipus de dedicació: Full-time

Description & Requirements

Who we are 
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

We are seeking a highly skilled and experienced Senior Network Engineer to join our global IT team supporting a leading athletic wear retailer. This role is critical to ensuring the reliability, scalability, and security of our global network infrastructure. The ideal candidate will have deep expertise in Cisco Meraki, SD-WAN technologies, and enterprise routing and switching, along with a strong background in network troubleshooting and end-user support.


A day in the life 
  • Implement and maintain robust network infrastructure across global retail and corporate locations.
  • Deployment and management of Cisco Meraki solutions, including wireless, switching, security, and SD-WAN.
  • Manage and monitor SD-WAN environments to ensure seamless connectivity and optimal traffic routing.
  • Provide advanced troubleshooting and root cause analysis for complex network issues.
  • Collaborate with cross-functional teams to support end-user connectivity, resolve incidents, and improve network performance.
  • Develop and maintain network documentation, diagrams, and operational procedures.
  • Ensure compliance with security policies and industry best practices.
  • Participate in on-call rotation and provide after-hours support as needed.


Qualifications:
  • 5+ years of experience in network engineering, preferably in a retail or global enterprise environment.
  • Proven expertise with Cisco Meraki solutions and SD-WAN technologies.
  • Strong knowledge of routing and switching protocols and network architecture.
  • Experience with network monitoring and management tools (e.g., SolarWinds, Meraki Dashboard, Cisco vManage).
  • Excellent problem-solving skills and ability to work independently or in a team.
  • Strong communication skills with a customer-focused mindset.
  • Relevant certifications (e.g., CCNA, Meraki CMNA/CMNO, SD-WAN vendor certifications) are a plus.

Preferred skills:
  • Experience supporting retail store networks, including POS systems and guest Wi-Fi.
  • Familiarity with cloud networking and hybrid environments (Azure, AWS).
  • Knowledge of network security principles and tools (firewalls, VPNs, NAC).
  • Ability to mentor junior engineers and lead network projects.


Must haves:
  • Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
  • Possesses an entrepreneurial spirit and continuously innovates to achieve great results. 
  • Communicates with honesty and kindness, and creates the space for others to do the same. 
  • Leads with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Fosters connection by putting people first and building trusting relationships. 
  • Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously. 

Beyond the Paycheck (Benefits & Perks) 
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.  

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. 

Learn more about what it's like working for lululemon in our Asia-Pacific markets: 

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