Lululemon

Technology Director- Quality Engineering Transformation, contract through March 2027

(18 month contract role, Vancouver, onsite 4 days per week)

Who we are

lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.

About This Team

This role sits within the Guest & Educator Technology Enablement team, reporting to the VP. As a transformation-focused role, the Technology Director, Quality Engineering Transformation will lead a strategic 18-month initiative to elevate quality delivery practices across all guest-facing technology—spanning global Digital, Retail, and Guest Support platforms. This is a high-influence, cross-functional role that partners with engineering, product, and enterprise stakeholders to embed scalable, modern quality practices. The goal is to build the mindset, capabilities, and organizational foundations that will set lululemon up for long-term success in quality delivery—beyond the duration of the program.

Core Responsibilities

• Lead a cross-functional enterprise transformation to modernize quality engineering—elevating practices, tools, processes, and mindset across lululemon Technology.
• Establish and communicate a clear, actionable strategy for Quality Engineering Transformation aligned with lululemon’s broader technology and business priorities.
• Embed quality as a shared responsibility across teams by partnering with engineering leaders, product managers, and domain leadership.
• Accelerate the adoption of modern quality engineering capabilities, including test automation frameworks.
• Lead enterprise-wide quality transformation through influence, partnering across domains to shape mindset, shift behaviors, and foster a culture of shared ownership for quality and delivery excellence.
• Measure and communicate program outcomes using key performance indicators.
• Build and mentor a high-performing team, fostering a culture of inclusion, collaboration, and continuous learning.
• Partner with external vendors to augment internal capacity and accelerate delivery of transformation goals, ensuring high-quality execution and alignment with lululemon standards.
• Lead organizational design work in collaboration with key stakeholders to establish a hub-and-spoke model that enables scale, sustainability, and ownership of quality.
• Provide day-to-day leadership and accountability for the quality engineering team, ensuring consistent delivery of testing and quality outcomes across guest-facing technologies, in parallel with driving long-term transformation.

Qualifications

• 10+ years of progressive experience leading large-scale, technology-enabled transformations — including deep expertise in designing and delivering complex programs.
• Proven track record of leading large, complex, cross-functional programs in a matrixed organization.
• Demonstrated ability to strategize and operationalize cross-functional change, driving improvements across diverse technology domains.
• Strong background working in Agile/product delivery, DevOps, and modern engineering practices—able to lead with conviction and execution focus.
• Skilled influencer and coach, able to mobilize engineering delivery leaders, product partners, and enterprise stakeholders to adopt quality-focused mindsets and tooling.
• Exceptional communication and stakeholder-management skills, with experience presenting strategic roadmaps and impact metrics.
• Experience mentoring and empowering high-performance teams.
• Strong leadership presence with the ability to influence at all levels of the organization.
• Bachelor’s degree in Science, Engineering, or a related field.

compensation and benefits package 

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $182,000-$238,900 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings, subject to program eligibility requirements.  

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans 
• Paid time off 
• Savings and retirement plan matching 
• Generous employee discount 
• Fitness & yoga classes 
• Parenthood top-up 
• Extensive catalog of development course offerings 
• People networks, mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

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