Technology Manager - GEC Technology

Ubicació: Canada

Estat/Província/Ciutat: British Columbia

Ciutat: Vancouver

Unitat de negoci: Store Support Centre (SSC)

Tipus de dedicació: Full-time

Description & Requirements


who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

 

about this team: 

This role is part of the Technology leadership team accountable for GEC Technology tracks delivering personal shopper program, digital educator foundations program and program support for GEC Commerce and Transactions team. 

 

Our team is fast-paced and taking on exciting new initiatives to support a fast-growing business. We strive to adopt leading-edge technology and seek to improve on the solutions continuously. We are not afraid to try new things, have fun, and encourage each other to take on new challenges. We support each other in growing professionally and personally. We fail forward and learn from our mistakes, thus creating a better path ahead. We create space for team members to share feedback and ideas that can help us continually grow as an organization. 

 

We operate following agile framework and leverage multiple product teams across our various functions. We encourage our teams to norm and figure out the best way to deliver critical business initiatives. We institute a culture of fun and light-heartedness to enjoy work each day. We are inclusive and know that we are stronger as a team then as an individual. 

 

A day in the life: 

 

As Technology Manager, you are a leader responsible for GEC Technology team with accountability for software development scoped to business-transformative projects by being involved in programs from inception through implementation. 

You are a leader who is comfortable leading and managing team members with different skill sets and can communicate expectations clearly to all team members. In addition to strong management skills, you act as a leader for the technical roadmap for your team and can communicate timeline, scope and risks to partners and stakeholders, and lead the delivery of major initiatives.  

This role requires excellent organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate, and make tradeoffs and balance business needs versus technical constraints.  

Maturity, curiosity, creative problem solving, and team leadership are all essential for success in this role. 

You also bring your experience, ideas, and initiatives to influence and drive change to support our growth and scaling.  

 

Key responsibilities for this role include: 

  • Leading a team of Engineers, Analysts, Tech program Managers, business stakeholders and software vendors across multiple work streams simultaneously. 
  • Managing people, processes and timeline to ensure that high quality deliverables are produced.
  • Ensuring the right skills are being used to solve the right problems by supporting the team with empathetic coaching, skills development, and career path leadership.
  • Ensuring team produces software that meets business and technology requirements which is resilient, monitorable, performant and maintainable.
  • Leading resolution of production support incidents in accordance with incident management policies and procedures and ensures that applications changes follow change management policies and procedures.
  • Stay abreast of latest technology and industry trends.
  • Champion and enforces software development and operational support processes
  • Driving alignment by building effective partnership with stakeholders across global markets
  • Being a role model and lead awareness and training for your team in our IDEA program - Inclusion, Diversity, Equity and Action.

 

Qualifications: 

  • Bachelor’s degree or equivalent experience Computers Science or other related field
  • 8 – 10 years of experience in information technology with direct working experience leading complex, global technology initiatives
  • 4+ years of experience of leading and developing cloud based engineering delivery teams
  • Proven experience in leading full stack teams building website/app based solutions
  • Strong understanding of Guest facing technology solutions, e-commerce platforms, CRM systems, and integration technologies.
  • Excellent leadership and communication skills, with the ability to influence stakeholders and build consensus across teams.
  • Demonstrated ability to function in a fast-paced environment with constantly changing priorities

 

must haves

  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
  • Communicate with honesty and kindness and create the space for others to do the same. 
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Foster connection by putting people first and building trusting relationships. 
  • Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously. 

 


additional notes
Immigration support is potentially available for this role.

  


compensation and benefits package 

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $131,100 - $172,100 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.  


 

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

  • Extended health and dental benefits, and mental health plans 
  • Paid time off 
  • Savings and retirement plan matching 
  • Generous employee discount 
  • Fitness & yoga classes 
  • Parenthood top-up 
  • Extensive catalog of development course offerings 
  • People networks, mentorship programs, and leadership series (to name a few) 

 

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

 


workplace arrangement


In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.



 #LI- 

 

 

Apply Now

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.