Lululemon

Training Lead, Supply Chain Programs

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The Supply Chain Strategy and Programs team serves supply chain and enterprise partners by collaborating to develop sustainable strategies and operating models that solve big business problems. By doing this, we elevate the employee’s experience and build the foundation that will enable us to achieve our strategic, long-term goals. We partner with Product Operations and Enterprise Business Transformation to bring our enterprise business strategies to life.

core responsibilities

Reporting into the Manager, Supply Chain Programs Change & Training, the Training Lead is responsible for the design, development, implementation and evaluation of learning solutions in support projects within the Supply Chain Programs organization. They will create synchronous and asynchronous learning experiences and scalable training materials. They will have experience aligning deliverables with project and organizational goals, and have a strong aptitude for learning new technologies, systems and processes. Core responsibilities include:

• Create immersive and engaging learning experiences, including in-person instructor led training (ILT) and virtual ILT sessions, eLearning courses, videos, presentations, SOPs and user guides
• Conduct discovery sessions with SMEs and other stakeholders to determine deeper learner needs
• Develop and deploy learning deliverables, including scoping, storyboarding, development, and revisions based on stakeholder input
• Coordinate, deliver and run point on training events, both virtual and in-person
• Break complex systems and processes down into training modalities that are easily understood and retained by learners
• Maintain and revise existing learning materials, keeping specific audience, learning modality, and other learning considerations in mind while always looking for the most efficient way to express the desired learning objectives
• Ensure learning content adheres to business strategy, content standards, and other guidelines Internal
• Design branching scenarios, storyboards and scripts, and convert them into animated, interactive activities to support the successful delivery of learning
• Establish and maintain relationships with cross-functional partners to meet project milestones in a dynamic environment
• Craft and execute assessments that inform learning goals and techniques
• Collect and report on post-training metrics and incorporate feedback into future training iterations.
• Practice agility in maintenance of learning materials to meet the needs of a fast paced, agile project

qualifications

• 2-5 years of experience as a Training Specialist, Learning role, or Content Developer
• Proficiency with design tools commonly used in a learning creation environment (Adobe Photoshop/Illustrator, Articulate Storyline, Articulate Rise, Adobe Premiere Pro)
• Experience in building content for projects focused on technology implementation, functional learning and technical products and software
• Strong facilitation skills and experience handling difficult or unengaged learners
• Experience in the following instructional design methodologies: ADDIE model, SAM model, Action Mapping and Performance Support
• Experience creating and managing eLearning courses and learning paths within LMS
• Excellent communication skills, both written and oral
• A team player that truly believes they are successful when the organization is successful
• Attention to detail and accuracy
• Demonstrated capacity to manage multiple priorities, work in a high-pressure environment and deliver high quality product under tight timelines

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.