Ort: Australia
Bundesland/Region/Stadt: Victoria
Stadt: Melbourne
Geschäftsbereich: Store Support Centre (SSC)
Zeittyp: Full-time
Director, Product Management
Beschreibung & Anforderungen
Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this team
The Digital Product Management team is a key part of the overall Global Digital, OMNI & Guest Support Team. This team will work to create a uniquely lululemon, truly differentiated and elevated online guest experience for Geography & Channel, working closely with partners in Technology, UX and Operations.
A day in the life
- Defines how your specific product(s) align with the overall business / company strategy, what guest / business problems need to be solved and what inputs are required
- Responsible for defining the product vision, strategy and a 12 - 24-month roadmap for enterprise-wide, complex products and sub-products and/or multiple mid to large scale products & / or operations teams.
- Responsible for defining the business case, investment requirements & return on investment for products or teams within their portfolio
- Approve high-level requirements, acceptance criteria and KPI’s that push the product strategy forward and achieve key objectives for enterprise-wide, complex products and sub-products and/or multiple mid to large scale products & / or operations teams
- Approves prioritization & sequencing sessions for features/themes & defines prioritization frameworks for enterprise-wide, complex products and sub-products and/or multiple mid to large scale products & / or operations teams.
- Reviews and approves direct report’s quarterly plans and ongoing intake and replanning and plays an active role in unblocking teams as needed
- Make data-informed decisions based on a sound understanding of organizational priorities, customer feedback, analytics, benchmarks, industry reporting and emerging trends
- Identify the need to adjust plans based on their portfolio and replan work based on their portfolio
- Approves business value impacts definition for initiatives and the success of features and enhancements that are delivered
- Manage both internal and external partnerships on programs from concept-to-delivery to ensure that products and roadmap priorities meet customer expectations and needs
- Manage and / or mentor a team of 5 – 7 product managers (full time & contract) directly, or as part of a larger organization, within a single or across multiple geographies
- Monitor & identify customer/stakeholder needs staying current on industry standards and trends and respond by adjusting user experience and product roadmaps
- Partner with central product management teams to define operating models and ways of working for the regional team
- Approves recommendations on impact to change and drives change management activities to ensure business continuity
Qualifications:
- 10+ years of digital product management experience with an emphasis on delivering guest-facing applications or customer service applications. Up to 5 years of relevant experience will be considered in lieu of product management experience.
- 7+ years of leadership experience and ability to lead through direct reports (3-4), dotted line relationships and cross functional collaboration
- Collaboration across multiple disciplines (engineering to brand)
- Minimum BA / BS degree from a four-year accredited university (advanced degree preferred)
Must haves:
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
#LI-NDN
Learn more about what it's like working for lululemon in our Asia-Pacific markets:
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.