Lululemon

who we are

Lululemon is more than just a performance apparel company; we are a global movement that pioneers in creating technical fabrics and functional designs that empower individuals in their athletic and personal journeys. 

Our purpose extends beyond apparel—it's about fostering transformation through our products and experiences, allowing people to move, grow, connect, and thrive. 

At the heart of our success lies our commitment to innovation, the remarkable relationships we build within our communities, and our unwavering focus on cultivating a positive, inclusive, and growth-oriented environment for our employees. 

Our vision is to ignite the potential within every person we touch, crafting a future where well-being, equity, and inclusivity are not just ideals but everyday realities. 

We strive to be a beacon of positive change, ensuring that every interaction and every decision supports the health, happiness, and growth of our global community. 

about this team 

The EMEA People & Culture team is dedicated to empowering our leaders, enhancing the employee experience, and reinforcing the strong foundations that enable our organisation to flourish. We are a team united by a shared passion for people, relentless in our pursuit of growth and excellence. Our collaborative spirit, anchored in mutual care and belief in the boundless possibilities, drives us to continuously elevate our collective impact. 

The Operations People and Culture team in EMEA provide business partnering, advice and guidance and HR operational support to 10 countries for both retail and regional head office teams to over 1000 employees. We are a highly agile team that thrives in a fast-paced environment. No two days are the same; the ideal candidate can pivot from country specific tasks to general admin smoothly.

We are looking for someone who speaks fluent English and at least another language of either German, French, Italian or Spanish, you will be based out of our London HQ. You will work on a mixture of country-specific activities and advice, as well as activities and advice for all our EMEA countries, and work on EMEA-wide or global projects too. 

This role is responsible for proactively owning the employee lifecycle activities, this will include dealing with employee relations support, P&C reports, talent management preparations, letter writing, guidance to store managers, but there is the opportunity to be involved in project work too. 

a day in the life

• Provide advice and guidance to our people leaders and employees on ad hoc people queries. 
• Support Leaders with the application of, for e.g. but not limited to: Time & Attendance policy queries, Absence without Leave process.  
• Coordinate the Friends & Family Discount Abuse process in partnership with Asset Protection and local Business Partner. Proactively track and manage employee lifecycle related activities to ensure compliance for all EMEA.
• Create and update templates and guides for people related policies and processes 
• Support of the P&C business partners in employee relations matters, including support on letters and note taking. 
• Running reports for P&C business Partners on listening programs, sickness levels, talent mapping and succession. 
•  Review Workday updates on performance reviews in retail and SSC
• Support with training to new people managers as required
• Improve current processes to enhance the employee lifecycle 
• Intranet pages - design, monitor, guide and update P&C EMEA site to ensure easy navigation, and all relevant policies and toolkits are accessible to our employees.
• Support with ad hoc people data requests for business units and retail.
• Support with people data analytics and quarterly reporting e.g. Employee Listening reporting by region, notetaking for works councils and additional support on presentations
• Support with system testing as required 
• Organise and maintain our P&C SharePoint filing
• Building trusted relationships with managers for P&C business partner matters
• Any other reasonable request / tasks the business may delegate beyond the explicitly listed duties.

experience and skills required

• 1+ years’ experience in an entry level HR/ People and Culture advisor or administrator role. 
• Experience in retail would be an advantage 
• Experience or exposure to working across the EMEA region would be highly advantageous
• Enjoys working proactively, with systems and simplifying processes
• Fluent in English and at least one other language of French/German/Italian/Spanish is essential
• Strong and professional communication skills needed
• Problem solving and working with ambiguity 
• Experience in an administrative role would be advantageous
• Knowledge of Workday and ServiceNow would be highly desirable   
• Reporting experience would be an advantage
• Working in a fast-paced environment
• Attention to detail is highly essential
• Excel experience required, intermediate competency
• Proficient in PowerPoint presentations

role classification 

This role is classified as Hybrid under our global SSC Hybrid Workplace Policy of a 4-day minimum in our SSC HQ. We believe that in-person collaboration is vital to our success, it predominantly operates from our London location.