Lululemon

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The Product Management team is a key part of the overall Global Digital, OMNI & Guest Support Team. This team will work to create a uniquely lululemon, truly differentiated and elevated online guest and employee experience for Guest Support, working closely with partners in Technology, UX and Operations.

a day in the life: what you’ll do 

• Defines features & maps them to opportunities based on product scope with medium support  
• Responsible - Sizes features (Guest & Business Impact - Org &Technology Impact) and participates in sizing sessions for small to midsize products or projects 
• Inputs into feature prioritization & sequencing for small to midsize product or projects 
• Defines a requirement, in accordance with an agreed upon structure with minimal support for small to midsize products or projects 
• Understands the hierarchy of work and work products and can define Epics & User Stories 
• Defines metrics for their work output within a defined measurement framework and can map these to KPIs / OKRs 
• Can assess performance of work output and identify the need to adjust plans and replan work for small to midsize products or projects 
• Inputs into & documents cross functional communications materials 
• Inputs into roadmap & planning communications materials for small to midsize product or projects 
• Leads agile ceremonies & meetings 

qualifications

• 3-5+ years of product management experience with an emphasis on delivering customer service or workforce management applications . Up to 2 years of relevant experience will be considered in lieu of product management experience. 
• Minimum BA / BS degree from a four-year accredited university (advanced degree preferred) 
• Experience with customer service  /CRM technologies, workforce management, forecasting & analytics, and Contact Centre as a Service technologies
• Preference for candidates who have experience working on products with end users outside North America, on an Agile Scrum team, and familiarity with Salesforce Commerce Cloud 
• Strong core consulting skills (demonstrated track record of quality delivery, interpersonal and cross-functional relationship skills) 
• Exceptional written and verbal communication skills 
• Demonstrated experience in developing and delivering executive level presentations. 
• Ability to drive results independently but thrives in collaborative environments 
• Has a deep desire to learn and improve by seeking, accepting, and acting on productive feedback 
• Desire and ability to learn quickly and work in an agile environment 
• Demonstrated leadership; mentorship, visionary, clarity of purpose, motivated, relentless execution 
• Experience leading product teams with diverse range of skill sets, locations and direct and in-direct reporting relationships

additional notes
Immigration support is potentially available for this role.

compensation and benefits package 

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $$105,800-$138,800 CAD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and subject to program eligibility requirements.  

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans 
• Paid time off 
• Savings and retirement plan matching 
• Generous employee discount 
• Fitness & yoga classes 
• Parenthood top-up 
• Extensive catalog of development course offerings 
• People networks, mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

 
workplace arrangement 
 

Hybrid 

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

#LI-Onsite 

#LI-KS1