lululemon

Who we are:

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team:

We believe in a culture-based and team approach to security and safety. Asset Protection accomplishes this through collaboration and partnership to establish a culture of safety, honesty, and integrity. We align ourselves and our partners with the practice of gratitude and appreciation. We're responsible for all aspects of Asset Protection impact in the regions, partners, and business units.

The Program Manager will oversee and lead the coordination, implementation, and growth of the AP Specialist & AP Security Coordinator Programs across our retail locations. In collaboration with the Asset Protection Manager and other key stakeholders, the Program Manager will be responsible for planning, executing, monitoring, and adjusting strategies to drive effectiveness of AP Specialists and Security in our stores.

A day in the life:

The Program Manager for the Asset Protection Specialist & Asset Protection Security Coordinator develops strategies, coordinates cross-functional teams, and ensures proper resource allocation and training to meet program objectives. They monitor performance, conduct SOP audits, manage compliance, and support global program implementation, while collaborating with stakeholders to adjust strategies based on data and effectiveness.

• Strategy Development: Establish program goals, create a detailed onboarding and implementation plan, outline timelines and milestones, assess risks and turnover actions, and define KPIs to track success.
• Team Coordination: Collaborate with cross-functional teams to ensure roles and responsibilities are clearly defined and all team members are aligned with program objectives.
• Resource & Training Management: Allocate necessary resources and technology access, while creating, coordinating, and executing the program training needs.
• SOP Audit & Scheduling: Conduct routine SOP audits and partner with the AP Manager to create and manage the schedule, ensuring the consistent application of AP measures.
• Communication, Monitoring, and Compliance: Serve as the point of contact for stakeholders, monitor KPIs, track role effectiveness in-store, adjust strategies alongside the AP Manager based on performance, data, and reporting.
• Global Support: Support in launching the AP Specialist & AP Security Coordinator Program globally, providing high-level learnings and key resources to implement the program successfully.

Qualifications:

• Proven experience (5+ years) in project management, preferably in retail, security, or asset protection environments.
• Strong leadership skills with the ability to collaborate effectively across departments and excellent communication and problem-solving skills.
• Solid understanding of risk management, loss prevention strategies, and compliance.
• Ability to analyze data, track performance metrics, and adjust strategies for continuous improvement.
• Experience with asset protection technology, including surveillance systems, inventory control tools, and a relevant Associate’s or Bachelor’s degree.

Must haves:

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness while creating the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

Compensation and benefits package: 

lululemon’s compensation offerings are grounded in apay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $103,500- $135,900 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our tota lrewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans 
• Paid time off 
• Savings and retirement plan matching 
• Generous employee discount 
• Fitness & yoga classes 
• Parenthood top-up 
• Extensive catalog of development course offerings 
• People networks, mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks havecertain eligibility requirements. The Company reserves the right to alter theseincentive programs, benefits, and perks in whole or in part at any time withoutadvance notice.

Workplace arrangement:

This role is classified as Hybrid under our SSC Workplace Policy:  

In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week. 

 #LI-Hybrid
 #LI-CP1