Location: Hong Kong SAR
State/Province/City: Hong Kong Island
City: Hong Kong
Business Unit: Store Support Centre (SSC)
Time Type: Full-time
Health & Wealth Specialist
Description & Requirements
Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this team
Our Health & Wealth team delivers total rewards that reflect our entrepreneurial culture, are market competitive and support our global growth.
A day in the life:
The Health & Wealth Specialist is a key player in our People & Culture team, responsible for all administrative duties for compensation, benefits and mobility processes across our APAC markets, as well as inputting into benefit design and process improvements. They will need to work in a collaborative and supportive manner within the APAC Health & Wealth Team as well as partnering with many cross-functional departments including Payroll, P&C Partners, Retail Operations and Global Health & Wealth colleagues.
- Provide first line support for all Health and Wealth (Compensation & Benefits) related queries, including management of the ServiceNow Inbox and provide comprehensive administration support to Senior Health & Wealth Manager to support business priorities
- Ownership of day-to-day benefits management within market (sweaty pursuits, pension, invoice processing and vendor liaison, share incentive plan, tax reporting, healthcare, referral bonus payments, mobility initiation, etc)
- Administer retail bonus calculations for the region, partner with global counterparts and support the regional Health and Wealth team with the information required in their partnership with the business
- Support compensation processes and improve practices –compensation & benefit market surveys, year-end reviews, etc
- Partner, coordinate and communicate with third party providers (brokers and vendors) on benefits issues, invoice payments & subsequent payment queries
- Communicate any changes to compensation and benefit activities to wider business
- Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
- Support the introduction of new systems by performing testing and audits as required
Qualifications:
- 1-3 years of professional experience
- Experience working in a retail environment is strongly preferred
- Strong attention to detail
- Analytically minded
- Able to work independently, manage time and prioritise tasks
- Proficient in Microsoft Excel to intermediate level including advanced spreadsheets, pivot tables & vlookups
- Excellent communication skills both written and verbal. Fluency in English. Additional Asian languages will be of advantage.
- Knowledge of Workday and/or understanding of mobility processes preferred
Must haves:
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
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Learn more about what it's like working for lululemon in our Asia-Pacific markets:
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.