Location: Hong Kong SAR
State/Province/City: Hong Kong Island
City: Hong Kong
Business Unit: Store Support Centre (SSC)
Time Type: Full-time
Program Manager, Global Fulfilment Programs (Supply Chain/ Distribution Centre) - 1 Year Contract
Description & Requirements
*Important*
Please note that this is an onsite contingent worker contract under third party employment.
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who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
Fulfilment Programs in APAC manages strategic initiatives and projects to deliver new distribution centre expansions and stand up new capabilities that transform distribution operations. The Program Manager, Global Fulfilment Programs will deliver these capabilities by providing the expertise to deliver projects, and operations optimizations within our global supply chain fulfilment function. The oversight and management of the role is specifically to deliver 3PL and Logistics projects in the APAC region.
core responsibilities
- Manage and deliver key APAC Projects in support of APAC Fulfilment & Logistics
- Build detailed program/project plans, roadmaps, charters, including integration touchpoints, dependencies, and sequencing
- Work with internal stakeholders to create program and project charters (scope, objectives, cost, benefits, resourcing, risks) and workplans for both
- Facilitate solutions with cross-functional partners to manage requirements, solution design and their delivery
- Conduct detailed business analysis in support problem solving; developing business process mapping and devising providing solution options to support management decisions
- Partner with the Technology organization to ensure the delivery of defined business capabilities and value within the program scope
- Collaborate with and oversee 3rd party partners based on specific program scope of service requirements
- Develop presentation content and manage executive-level updates and business reviews
- Work closely with peers across Global Fulfillment, ensuring alignment and consistency in planning, management and execution
- Champion lululemon’s culture and core values
qualifications
- Minimum of 8-10 years’ experience in consulting, program management or management consulting preferably in vertically integrated, global, retail environment
- Experience with supply chain, distribution centre programs and/or working directly with 3rd party logistics (3PL) organizations
- Project Management Professional (PMP), PRINCE or regional equivalent of project and program related certifications a plus
- Experience in Program and Project Management and Consumer Supply Chain Operations preferred
- Experience with supply chain technology systems such as WMS, TMS, and/or multicarrier platform systems
- Experience with managing RFI/RFP processes including requirements, vendor scorecards and evaluation
- Experience with managing project budgets
- Proficient in Microsoft Office Suite products including Microsoft Project
- Experience working with systems and/or with technical teams seen as an asset
- Excellent verbal and written communication skills with ability to translate complex ideas and concepts into simple narrative and recommendations for senior executive leaders
- Strong interpersonal, facilitation and cross-functional relationship-building skills
- Ability to drive results independently and collaboratively as a team player
- Action-oriented, entrepreneurial, self-starter and results driven
- Thrive in bringing structure to ambiguity to drive business results
- Passion for developing new ways of working with creativity and flexibility
- B.A./B.S. in Business, Engineering, Supply Chain or technical area required
- Written and verbal communication skills in English; Chinese, Japanese and/or Korean an asset
must haves
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
additional notes
Authorization to work in Hong Kong SAR is required for this role.
beyond the paycheck (benefits & perks)
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
work arrangement
In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.
learn more about what it's like working for lululemon in our Asia-Pacific markets:
#LI-GC1 #LI-Onsite
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com
. In your email, please include the position title, the location of the position and the nature of your request.
The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.
At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.