Location: Canada
State/Province/City: British Columbia
City: Vancouver
Business Unit: Store Support Centre (SSC)
Time Type: Full-time
Senior Learning Designer
Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
The Learning Design team partners with the business to create scalable, high‑impact learning experiences that build critical capabilities for global retail audiences. The team leads the end‑to‑end learning lifecycle from strategy and design through delivery, measurement, and continuous improvement ensuring learning is engaging, accessible, and aligned to enterprise priorities. Program Management support enables strong planning, prioritization, and execution across initiatives, ensuring work is delivered with clarity, quality, and impact. Together, these teams play a key role in supporting performance, growth, and consistent learning experiences across regions.
core responsibilities
- Oversee, coach, and guide the application of learning design standards to ensure integrity and consistency across a global retail employee learning portfolio, including alignment of performance outcomes, content, practice, and assessment.
- Own all phases of learning design on our most complex and high priority learning projects.
- Conduct discovery sessions to identify performance opportunities and gaps in response to business needs.
- Select and present the most effective and appropriate learning solution to optimize performance.
- Consult and build strong relationships with functional project teams, leaders, SMEs, and stakeholders.
- Design and develop learning materials grounded in sound learning design principles (e.g. lesson plans, facilitator guides, online courses, participant guides, job aids, assessments, and support tools).
- Measure impact and outcomes against pre-determined success metrics
- Analyze learning data to improve engagement, increase quality, and/or recommend new learning approaches, when necessary
- Flexibility when projects change; offer solutions, new goals, project plan adjustments, and proactively and effectively communicates with partners.
qualifications
- 8+ years of full-time learning design experience; conducting performance analysis, setting learning outcomes, designing and developing learning solutions (including creating instructor-led materials, online/eLearning modules, blended learning, job aids, etc.), and evaluation strategies (within the retail industry is an asset).
- 5+ years of experience developing highly interactive online/eLearning modules using rapid eLearning authoring tools, preferably Articulate products.
- 5+ years develop multimedia content, including audio and video assets, illustrations, animations and interactive content (Adobe Illustrator, Adobe Photoshop, Camtasia, Canva, etc.).
- 2+ years of experience designing microlearning and social learning interventions.
- Proven track record of assessing learning needs and designing and developing solutions, resulting in improved individual and organizational performance.
- Prioritizing and managing multiple learning projects.
- Partnering with and managing external Instructional Design vendor partners.
- Working with a team of people across various levels and positions to achieve a common goal.
- Post-secondary education in a learning field (Instructional Design, Adult Learning, Interactive Arts and Technology, Education, etc.) or equivalent experience.
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
additional notes
Authorization to work in Canada is required for this role.
compensation and benefits package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $103,500–$135,900 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
workplace arrangement
Hybrid
In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.
#LI-Onsite #LI-RP1
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com
. In your email, please include the position title, the location of the position and the nature of your request.
The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.
At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.