Location: United States of America
State/Province/City: California
City: Remote
Business Unit: Store Support Centre (SSC)
Time Type: Full-time
Senior Specialist - Employee Relations
Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
The Global Employee Relations team supports P&C Business Partners, cross-functional partners, and the business on a global level. This role provides employee relations consulting as it relates to complex employee matters and decision surrounding performance, terminations, accommodations, etc. Responsible for conducting workplace investigations with regards to serious employee concerns. This is an individual contributor role within the Employee Relations team.
core responsibilities
- Lead investigations and support with Employee Relations consultations
- Collaborate with legal partners, centre’s of expertise (COE), and other cross functional teams to address complex Employee Relations matters and proactively mitigate risk to our people, business and brand
- Determine what requires investigation vs. consultation and what cross-functional partners need to be involved
- Review and make recommendations regarding investigation strategy and outcomes needed for action and resolution in a case
- Provide consultation and risk assessment for complex conduct matters, separations and accommodations
- Support with updates to lululemon Investigation Practices based upon legal requirements, industry standards and feedback from partners
- Identify and foster relationships with key leaders and partners in P&C BP (People & Culture Business Partners), IDEA (Inclusion, Diversity, Equity, Action), AP (Asset Protection), OHE (Organizational Health & Engagement), and EPC (Employment Policy & Compliance)
- Remain informed on global employee relations trends, internal policy updates and updates to legislation
- Manage and balance investigation case load, timely case administration and data inputting for quarterly case reporting, and ensuring SLAs are met
- Demonstrates strong organizational skills to efficiently manage a high volume of employee relations cases, administrative tasks, and documentation with precision and attention to detail
- Actively engages in team meetings, virtual calls, and internal communication channels to maintain visibility and collaboration across a remote environment
qualifications
- 5+ years of Human Resources experience with a focus on Employee Relations
- 3+ years experience in leading complex Workplace Investigations
- Experience supporting in a Global capacity for North America Retail, Supply Chain and Distribution, and Corporate client groups
- A post secondary diploma, degree or certificate in human resource management or equivalent work experience
- Bilingual in Spanish and English preferred
- Proactive and self-motivated, with the ability to take initiative and work independently with minimal supervision
- Demonstrates a strong sense of urgency and thrives in the fast-paced, dynamic demands of a fully remote work environment
- Actively participates in project work, collaborating with internal stakeholders to support and complete key initiatives related to annual Employee Relations objectives and processes
- Extensive knowledge and experience providing consultation on sensitive ER matters.
- Knowledge of employment/labour standards and human rights legislation and industry trends
- Certificate/training in Workplace Investigations
- Certificate/training in Conflict Resolution
- Certificate/training in Project Management
- Strong communication skills both written & verbal
- Excellent organizational skills and abilities, detail-oriented and committed to a high degree of accuracy
- Skilled at navigating and prioritizing competing demands from multiple stakeholders with efficiency and composure
- Responds promptly and professionally to inquiries from the team, employees, partners, and stakeholders, maintaining a high level of support and engagement
- Builds relationships quickly; must be an effective team player
- Strong analytical skills
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate effectively and efficiently with all partners, demonstrating honesty, integrity and kindness..
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
additional notes
Authorization to work in the United States is required for this role.
compensation and benefits package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $81,100 - $106,500 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
workplace arrangement
This role is classified remote under our SSC Workplace Policy:
- Remote: Outside reasonable commuting distance to an office site, work is performed from home.
#LI-Remote #LI-CH1
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.