lululemon

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The Integrated Go-To-Market Transformation Team sits at the heart of an end-to-end value chain transformation of how lululemon operates. We act as an internal catalyst that identifies, suggests, and conceptualizes process optimization opportunities while providing strategic planning support, evaluating & driving synergies, streamlining processes, and making actionable recommendations to raise efficiency and drive profitability.

a day in the life

The GTM Transformation Manager is responsible for holding a specialized view of the workstream specific transformation work happening across the end-to-end value chain. They know the intricacies of the entire GTM process as their work cuts across all the functional areas. This person will ensure on-time delivery of workstreams, raise risks and flags to the GTM transformation leadership team as well as lead complex and impactful initiatives and workstreams underneath the overall transformation umbrella. 

You will partner with leaders across the Product Organization to deliver lululemon’s transformation agenda. You will do this by leading workstreams in large-scale business transformation programs including scoping, planning, project management, exploration, solutioning including process mapping. You will work with change management, communications, and the business to plan and execute the implementation and support the business through hyper care.

Each day will look different in your project-based role, including activities like clarifying strategic questions, design solutions, project managing your work stream, and document creation.

• Enhance the GTM process for our Assorting and Buying GTM segments by applying process design solutions with the broader upstream value chain modules in mind 
• Act as an internal advisor to Product and Supply Chain leaders to define the problem, develop options, and design solutions 
• Identify value chain requirements for GTM Transformation and broader initiatives that will enable the adherence of the current and future GTM process while keeping in mind other initiative aspirations
• Project manage complex work activities and coordinate cross-functional teams across big transformation programs 
• Support scheduling of working sessions with business partners and the work-back activities and reviews required to prepare for working sessions
• Conduct and/or guide detailed operational process mapping and capability modelling
• Build trusted relationships at many levels of the organization to provide clarity and garner buy-in for ongoing initiatives
• Collaborate with other teams involved in business transformation programs – including change management, communications, learning/training, org design, etc. to plan and deliver against transformation objectives on-time and on-budget

qualifications

• Minimum of 7 years of relevant professional experience in this field of work, including consulting and/or direct business management
• Deep understanding of apparel value chain, specifically merch/merch planning/inventory processes
• Experience in consulting and/or business transformation, or have deep knowledge in a function or full cycle process
• Strong facilitation and problem-solving skills to drive alignment and innovative solutions
• Strategic vision and creative thinking: ability to look beyond existing paradigms, and change the organization according to new business concepts
• Ability to drive problem solving process: frames problems, guides analytical modeling, and through analysis provides insights into solutions
• Drive continuous improvement and increased efficiency and effectiveness as business needs shifts
• Proven track record of building relationships, establishing rapport, credibility and trust
• Self-motivated, passionate, detail-oriented, multi-tasker extraordinaire who thrives in a fast-paced environment
• Resourceful, able to navigate an organization independently and comfortable with ambiguity
• Demonstrates discretion and ability to maintain confidentiality
• Hands-on mentality and pragmatic approach with strong collaboration attitude and team play

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
• Communicate with honesty and kindness and create the space for others to do the same. 
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
• Foster connection by putting people first and building trusting relationships. 
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.