Ubicación: Korea, Republic of
Estado/Provincia/Localidad: Seoul
Localidad: Seoul
Departamento: Store Support Centre (SSC)
Tipo de horario: Full-time
Ecommerce Specialist
Description & Requirements
Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this team
The Digital Team is at the forefront of establishing lululemon across APAC. We aim to provide a world class digital experience online for our guests (across all platforms), helping to inspire and enable them to live a life they love through rich content, amazing experiences, and great product. We love strategic, resourceful, and innovative people that excel at operations recognizing business needs, collaborating, and initiating action.
Reporting directly to the Korea Ecommerce Manager, the Ecommerce Campaign Specialist has a vital role in elevating online guest journey and conversion via managing content and products on the .KR brand site and marketplaces. This role will sit in the Korea Store Support Center based in Seoul (hybrid).
A day in the life
- Supports campaigns planning and execution for .KR brand site and marketplaces
- Plan weekly and quarterly campaigns
- Identifies product buys, inventory, sales trend, and brand moments
- Identifies creative assets that speak to target demographic
- Updates website content to execute campaigns
- Updates the campaign calendar based on Regional and local planning
- Manages on-site journeys and liaises with key stakeholders and content operations to collect assets, manage process flow, and implement campaigns including copywriting, content upload, merchandising, and QA
- Support daily operation for marketplaces (content upload, stock management)
- Produces weekly/monthly reports on performance with immediate actions and future recommendations
- Conducts QA on live site content including assets, link testing, product stock, image accuracy, text accuracy, UX
- Regularly reviews competitive landscape for features and trends as they relate to best practices for online content + merchandising
- Performs ad hoc site content updates for urgent business notices affecting guest experience
- Collaborate with Localization (translation) team by planning weekly storytelling content referring to product information and sales trend
Qualifications:
- 3+ years of experience in e-commerce or related spaces
- Strong understanding of guest journeys and capabilities of e-commerce platform
- Experience in relevant merchandising or website content management experience (ex. Salesforce, Contentful)
- Fluency in English and Korean to work across Region and Global teams.
- Understanding of Korea digital/eCommerce landscape & trend
- Experience working with analytical tools and CMS is an advantage
- Attention to details and organized
- Ability to learn and implement new features and customizations on the site
- Ability to multi-task and manage various campaigns simultaneously
- Strong communication skills and collaboration skills across multiple cross function teams
Must haves:
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
Learn more about what it's like working for lululemon in our Asia-Pacific markets:
#LI-RS1
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.