Enterprise Business Transformation Manager

Ubicación: Canada

Estado/Provincia/Localidad: British Columbia

Localidad: Vancouver

Departamento: Store Support Centre (SSC)

Tipo de horario: Full-time

Description & Requirements

Who we are 

 

lululemon is an innovative performance apparel company for yoga, running, training, and other ‘on-the-move’ pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on guest engagement, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future - including a particular emphasis on creating an equitable, inclusive, and growth-oriented environment for our people. 

 

About this team 

 

The lululemon enterprise transformation (ET) team is lululemon's transformation office that exists to make sure lululemon’s strategy comes to life. We are a diverse team of internal advisors, facilitators, designers, and momentum-drivers who work across all lululemon’s functions and geographies. We focus on developing trusted partnerships and a deep understanding of lululemon’s operations to identify and prioritize opportunities to support operating model and process transformation, enterprise investment planning, and cross-functional program delivery - all in service of bringing lululemon’s strategy to life. 

 

Our work makes a huge, scalable impact - both for the performance of our business and for our fellow employees’ lives. The most important factor in our ability to make that impact is finding talented, versatile, and motivated people like you who are eager to learn and grow and contribute to making real and lasting change for lululemon and its community.  


A day in the life


This role will work with partners across the organization to drive lululemon’s growth and transformation agenda, and will be specifically focused on work at the intersection of business and technology. You will lead large-scale business transformation initiatives in this space including scoping & planning, operating model design, capability modeling and process mapping, governance modelling, multi-year technology investment planning, and partnering with transformation enablement teams (e.g., change management, org design) to bring the change to life. You will likely work with business partners from our Technology, Architecture, Product Management, Digital, Data, and Enterprise Planning teams. Each day will look different in your project-based role and may include activities like clarifying strategic questions, developing creative organizational solutions, facilitating workshops and cross-functional decision-making, and guiding enterprise investment planning processes.


This role is a rare career opportunity, with access to exciting projects typically delivered by external consulting firms, but with the benefit of relationships, visibility, time, and flexibility to see the transformation through and make sure the change sticks. Join our seasoned, fast paced, and growing team to build your business transformation skills while having some fun along the way!


mandate 

  • Work with ET team leadership to scope, design approaches for, and resource transformation and business capability enhancement programs/projects at the intersection of business and technology (incl. rationalizing new scope with in-flight initiatives)

  • Identify, define, and prioritize strategic and operational questions that need answering.

  • Act as an internal advisor facilitating directors and executives through problem definition, options analysis, and solution design.

  • Oversee and/or directly contribute to deliverable development (e.g., process mapping, capability modelling) and review sessions / workshops with business partners.

  • Work with program/project teams to ensure consistency with our enterprise operating model vision and identify cross-program and regional dependencies/conflicts

  • Support enterprise investment planning processes including cross-program prioritization and dependency mapping and identifying multi-year funding needs.

  • Coordinate, collaborate with, and seek support from transformation enablement teams - including change management, communications, learning/training, org design, etc. to plan and deliver against transformation objectives.

  • Build a network of trusted relationships at many levels of the organization to build momentum and support for transformation initiatives.


Qualifications

  • Bachelor’s degree in business, finance, operations, engineering, computer science, data/analytics or related discipline. 

  • 5+ years of experience in management consulting, implementing corporate strategies and/or large-scale operating model transformation programs (or equivalent experience)

    • Specifically seeking experience and interest in the intersection of business and technology (e.g., Technology Strategy, Architecture, Product Management, Digital/eCommerce, Data, Agile Software Development, etc.)

  • Self-motivated, passionate, detail-oriented, multi-tasker extraordinaire who thrives in a fast-paced environment. 

  • Strong analytical, problem solving, and root cause identification skills.

  • Excellent communication skills - interpersonal, written, and verbal.

  • Demonstrated willingness to learn on the job and a 'growth mindset.’ 

  • Ability to influence and partner with others - a strong team player. 

  • Ability to work cross-functionally with different departments and at different levels within an organization.

  • Works well in a fast-paced, project-based, collaborative environment.

  • Demonstrates discretion and ability to maintain confidentiality. 


Must haves

  • Acknowledges the presence of choice in every moment and takes personal responsibility for their life. 

  • Possesses an entrepreneurial spirit and continuously innovates to achieve great results.

  • Communicates with honesty and kindness and creates the space for others to do the same.

  • Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.

  • Fosters connection by putting people first and building trusting relationships.

  • Integrates fun and joy as a way of being and working and doesn’t take themselves too seriously.


Additional Notes
Authorization to work in Canada is required for this role. 


Compensation and Benefits Package 
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $103,500-$135,900 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
  • Extended health and dental benefits, and mental health plans 
  • Paid time off 
  • Savings and retirement plan matching 
  • Generous employee discount 
  • Fitness & yoga classes 
  • Parenthood top-up 
  • Extensive catalog of development course offerings 
  • People networks, mentorship programs, and leadership series (to name a few) 


Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.


workplace arrangement


This role is classified as In-Person 

  


In-Person

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.


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