Senior Technology Director - Identity & Access Management

Ubicación: United States of America

Estado/Provincia/Localidad: Washington

Localidad: Seattle

Departamento: Store Support Centre (SSC)

Tipo de horario: Full-time

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

 

about this team

The mandate of the Identity and Access Management (IAM) team is to ensure that the right individuals have appropriate access to technology resources while protecting sensitive information and maintaining compliance with regulatory requirements. Their primary goals include managing user identities, controlling access privileges, and safeguarding organizational assets against unauthorized access or breaches. By implementing robust authentication, authorization, and monitoring processes, the IAM team enhances security, reduces risk, and streamlines user experiences. 

 

Their impact is significant—they help prevent data breaches, enable secure collaboration, and support business agility, ultimately contributing to the organization’s overall security posture and operational efficiency.

 

core responsibilities

The Senior Director of Identity and Access Management (IAM) is responsible for leading the strategic vision, development, and execution of the organization’s enterprise Identity Governance Administration IIGA), Access Management (AM), and Privileged Access Management (PAM) programs, along with all supporting technologies such as SailPoint, MS Entra ID, and HashiCorp. 

This role oversees the design, implementation, and continuous improvement of IAM and PAM policies, processes, and solutions to ensure secure, compliant, and efficient management of digital identities and access rights across the enterprise. The Senior Director collaborates with business and IT leaders to align IAM initiatives with organizational objectives, mitigate security risks, and support regulatory compliance, while effectively managing a diverse team and budget.

  • Develop and drive the overall enterprise IAM and PAM strategy and roadmap aligned with business goals.
  • Oversee the implementation, integration, and management of IAM and PAM technologies (e.g., SailPoint, MS Entra ID, HashiCorp).
  • Establish and enforce IAM and PAM policies, standards, and best practices across the organization.
  • Lead, mentor, and manage a diverse team of employees and contractors across IAM/PAM governance, engineering, and operations, fostering a culture of excellence and continuous improvement.
  • Manage the IAM/PAM program budget, ensuring efficient allocation of resources and cost-effective solutions.
  • Ensure compliance with relevant regulatory and security frameworks (e.g., SOX, GDPR).
  • Collaborate with IT, security, and business stakeholders to support secure and seamless business operations.
  • Manage IAM and PAM risk assessments and incident response activities.
  • Monitor and report on IAM/PAM program effectiveness, key metrics, and emerging threats.
  • Work with the Governance, Risk, and Compliance (GRC) team to mitigate IAM and PAM risks and address audit findings.
  • Oversee and manage IAM and PAM services within the organization.

 

qualifications
 

Education & Experience:

  • Minimum of 12 years of experience in Information Security, with at least 8 years in a leadership role focused on IAM and PAM.
  • Demonstrated experience leading large-scale IAM and PAM programs in complex enterprise environments.

Technical Skills:

  • In-depth knowledge of IAM and PAM concepts, frameworks, and best practices.
  • Hands-on experience with leading IAM and PAM technologies, including but not limited to SailPoint, HashiCorp, Active Directory, Entra ID, and related platforms.
  • Strong understanding of authentication, authorization, federation, SSO, MFA, and role-based access control (RBAC).
  • Familiarity with cloud and hybrid IAM solutions and integrations.

Leadership, Management and Relationship-Building:

  • Proven ability to build and maintain strong relationships across all levels of the organization, including business, IT, and executive stakeholders.
  • Demonstrated track record of building, developing, and leading high-performing teams, including employees, contractors, and consultants.
  • Strong network within the IAM/PAM industry, including established vendor alliances and industry contacts.
  • Experience managing program budgets and vendor relationships.

Compliance & Risk:

  • Strong working knowledge of regulatory and compliance requirements (e.g., SOX) as they relate to IAM.
  • Experience conducting risk assessments, audits, and incident response related to IAM/PAM.

Other Requirements:

  • Excellent communication, presentation, and stakeholder management skills.
  • Strong analytical, problem-solving, and decision-making abilities.
  • Relevant certifications such as CISSP, CISM, or vendor-specific IAM/PAM certifications are highly desirable.

 

must haves

  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
  • Communicate with honesty and kindness and create the space for others to do the same. 
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Foster connection by putting people first and building trusting relationships. 
  • Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously. 

 

 

additional notes
Immigration support is potentially available for this role.


 

compensation and benefits package 

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $223,100-$292,800 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings, subject to program eligibility requirements.  


 

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

  • Extended health and dental benefits, and mental health plans 
  • Paid time off 
  • Savings and retirement plan matching 
  • Generous employee discount 
  • Fitness & yoga classes 
  • Parenthood top-up 
  • Extensive catalog of development course offerings 
  • People networks, mentorship programs, and leadership series (to name a few) 

 

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

 
workplace arrangement

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.


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