Location: Hong Kong SAR
State/Province/City: Hong Kong Island
Ciudad: Hong Kong
Sectores Empresarial: Store Support Centre (SSC)
Time Type: Full-time
Brand Operations Manager (APAC)
Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
The APAC Brand Operations team translates brand strategy into execution across campaigns, channels, and markets. Operating as a regional center of excellence, we drive consistency, efficiency, and investment discipline across APAC. Reporting to the Senior Manager, Brand Operations, the Brand Operations Lead partners with Brand, Creative, and cross-functional teams to enable strong operational rigor, clear processes, and disciplined budget management.
core responsibilities
- Partner with regional and market Brand, Creative, and Retail Brand Experience to meet the operational & fiscal requirements of brand campaigns, including managing budget, timelines and deliverables
- Manage regional budget tracking and forecasting, with a focus on visibility, accuracy, and spend optimization
- Responsible for working with our regional and global merchandising team on product verification and outfitting for campaigns and weeklies
- Support in quarterly B&C sample buy process and handling
- Support in managing overall Brand Marketing Calendar and campaign go-to-market timelines
- Manage and liaise with external vendors by project, from documentation to payment tracking
- Establish and maintain core operating rhythms, templates, and tools to drive consistency across APAC
- Work with cross-functional teams to ensure smooth communication flow and partnerships across all campaigns and projects
qualifications
- Bachelor’s degree in Marketing, Business, or related field (preferred)
- 8-10 years of relevant experience in brand operations, marketing operations, or project management (retail or multi-market experience preferred)
- Proficient in PowerPoint, Excel, and project management tools (e.g. Airtable)
- Strong operator mindset with high attention to detail and process discipline
- Comfortable bringing structure to ambiguity and building processes from the ground up
- Confident managing multiple stakeholders across functions, levels, and markets
must haves
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.
additional notes
Authorization to work in Hong Kong SAR is required for this role.
beyond the paycheck (benefits & perks)
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
learn more about what it's like working for lululemon in our Asia-Pacific markets:
#LI-MRC #LI-Onsite
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.