Ubicación: Hong Kong SAR
Estado/Provincia/Ciudad: Hong Kong Island
Ciudad: Hong Kong
Sectores Empresarial: Store Support Centre (SSC)
Time Type: Full-time
People & Culture Partner (Regional Retail + HMT)
Description & Requirements
Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this team
The People & Culture (P&C) Partner is a strategic advisor and trusted collaborator to the business, delivering impactful, business-oriented people solutions. You play a key role in shaping workforce strategy and culture by providing expert guidance across talent management, employee relations, leadership development, and absence management. Operating with a high degree of autonomy, you proactively manage all aspects of people-related matters, ensuring alignment with business goals and fostering a high-performance, inclusive environment across our Retail teams.
A day in the life
Strategic Business Partnering:- As as a strategic P&C advisor to business leaders, supporting the development of inclusive, high performing leadership teams
- Influence decision-making by providing proactive, data-driven insights on organization effectiveness, workforce trends, and leadership development
- Deliver expert guidance on complex P&C matters, including policy interpretation, organization design and change management.
- Partner with Regional funcional leaders, Asset Protection and legal to ensure compliance with local employment regulations and risk mitigation
- Leverage people analytics to identify trends across SSC and co-create targeted strategies to drive engagement, retention and performance.
- Lead organizational design reviews and change initiatives, including communication planning.
Employee Relations:
- Serve as the first point of contact for employee relations (ER) matters, partnering with People Practices to manage disciplinary actions and termination.
- Lead and conduct investigations into violations of company standards, in collaboration with People Practices.
- Partner with the Health & Wealth (H&W) team to support role accommodation, return-to-work planning and long term absence.
- Ensure compliance with corporate policies, procedures and local labor laws
Performance Management:
- Coach managers on performance management strategies to enhance individual and team effectiveness
- Guide managers through the Performance Improvement Plan (PIP), offering tools and support for successful implementation.
Talent Development and Workforce Planning:
- Advise on Workforce Planning, helping hiring managers assess future resourcing needs aligned with business strategy, skills gaps and turnover trends.
- Partner with Talent Acquisition and FP&A to support recruitment planning and budgeting
- Drive annual people programs for APAC retail including Pace, compensation review and bonus programs
People Operations:
- Lead employee pulse processes, monitor employee engagement and provide advice and recommendation to managers to identify, develop and implement action plans.
- Recommend continuous improvement of policies and practices, in line with legislation and best practice.
- Validate and confirm that all P&C administrative forms/systems are correctly completed by managers with appropriate approvals, and regularly create and maintain employee records in Workday.
- Partner with Talent acquisition to support and facilitate on hiring and onboarding processes
- Ensure that all Workday people transactions and reporting is completed in a timely manner along with general P&C administration management in partnership with People Experiences support team.
- Closely work with Learning & Leadership Partner and cross functional leaders to create SSC engagement and events.
- Any other duties and tasks that assigned
Qualifications:
- Bachelor of Business (Human Resources Management degree preferred).
- 8 years’ experience in P&C BP/generalist experience in the retail (or other similar fast paced) sector.
- Experience coaching and developing team capabilities; trusted partner with skills to support leaders to lead from clarity
- Consulting and collaboration skills – skilled at consulting with wide variety of partner types.
- Strong knowledge of employment law and ability to apply to a variety of situations.
- Experience managing employee records (HRIS), and working with other HR Systems.
- Personal responsibility to see issues through to resolution and meticulous attention to detail.
- Integrity – Do what they say they will do, by when they say they will do it.
- Open to giving & receiving feedback – they feel there is always more to learn and have a willingness to admit failures.
- Strong written and spoken English and Mandarin
Must haves:
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
Learn more about what it's like working for lululemon in our Asia-Pacific markets:
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Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.