Ubicación: United States of America
Estado/Provincia/Ciudad: California
Ciudad: Ontario
Sectores Empresarial: Store Support Centre (SSC)
Time Type: Full-time
Senior Warehouse Operations Manager
Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
Our Global Distribution teams are part of our greater lululemon Supply Chain organization. This team supports lululemon’s overall purpose by ensuring we are fulfilling our products to our guests through our various channels including our retail stores and ecommerce.
core responsibilities
- Directs and oversees all aspects of a building shift or a significant department(s) within a large building – example: may run large volume E-commerce department, night shift or entire building in a DC Campus market.
- Manages 4-8 direct reports, 200-600 indirect depending on time of year and building size
- Supports the Distribution Center Director and/or General Manager in creating and implementing operating and strategic plans to drive continuous improvements.
- Responsible for strategic initiatives outlined from the Project Management group
- Manages to their operational and facility budget from FP&A
- Responsible for Anaplan inputs for Network Planning: weekly SI updates to the Project Management group, feedback, and input to engineering on labor standards for process improvements, ensuring performance management is occurring and consistent
- Responsible for approving labor and workforce planning for Warehouse Operations Manager’s department
- Responsible for all aspects of talent management for their direct reports – Hiring, training, Grind, Performance management, development, and coaching, off boarding, rewards and recognition and overall employee engagement
- Responsible for partnering with Health and Safety and Asset Protection and People and Culture on employee concerns for their direct reports that require escalation
- Responsible for effective communication flow to Warehouse Operations Managers.
- Responsible for collaboration with all support teams – Health and Safety, Asset Protection, People and Culture, Engineering, IT, Logistics, Network Strategy, Quality, Logistics, Labor Planning, etc.
- Responsible for large scope Strategic initiatives and projects within the scope of building shift, large department, or building
- Responsible for continuous improvement with the scope of building shift, large department, or building.
- Accountable for the building in absence of Director
- Approves hiring and off boarding decisions for Warehouse Operations Manager salaried direct reports
- Approves Warehouse Operations Managers expenses
- Supports with annual DC compensation review
- Supports with labor law and health and safety compliance for their area
- Supports Director with developing the facility strategy and multi-year roadmap
- Supports with communicating process alignment between N. America DC locations
- Supports with presentations to S. Leadership (Directors, VP, SVP and SLT)
- Supports with accounts payable invoicing
- Champions and leads through lululemon’s IDEA (Inclusion, Diversity, Equity and Action) initiatives and values
qualifications
- 10-12 years of leadership experience in a Distribution Center or similar environment – preferably in a fast paced, high growth environment.
- A minimum of 5-7 years of direct people management experience of hourly and salaried employees.
- Bachelor’s degree preferred in Engineering, Supply Chain, Logistics, Operations or relevant on the job years of experience.
- Experience with automation or MHE (material handling equipment) and labor management system
- Proficient with Microsoft Office Suite.
- Strong understanding of Warehouse Management Systems.
- Strong understanding of cross-functional departments and ability to work with partners across fulfillment on solutions.
- Ability to lift up to 50lbs frequently
- Ability to maintain a safe work environment
- Flexible and adaptable with schedule which could include nights, working required holidays, some weekends with occasional after-hours requirements and overtime
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
Additional Notes
Authorization to work in the United States is required for this role.
Authorization to work in the United States is required for this role.
Compensation and Benefits Package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $134,100-176,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
workplace arrangement
In-Person
In-person collaboration and office-based work is necessary and important for this role. Work is performed onsite, 5 days a week, depending on role requirements.
#LI-Onsite
#LI-JZ1
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.