Emplacement: Canada
État/Province/Ville: British Columbia
Ville: Vancouver
Unité commerciale: Store Support Centre (SSC)
Type d'heure: Full-time
Market Product Experience Testing Specialist
Description et exigences
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. That includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
The Product Technical Solutions team is within the Product Integrity and Quality function of Supply Chain. From here, we deliver technical solutions to mitigate product and process integrity risks by designing our performance standards, laboratory testing, on-body testing, and providing technical expertise and advisory services.
The Product Experience Testing team defines, governs, and executes on-body product experience testing standards and programs, in-field, for all markets. Recommends technical solutions to mitigate product and process integrity risks and provides on-body testing and advisory services to evaluate the integrity of our products in meeting internal and external expectations of performance. Ensure wear testing is informed by global and enterprise strategy.
a day in the life: what you’ll do
As the Market Product Experience Testing Specialist, you will act as a generalist role for the team dedicated to conducting wear tests, analyzing results and delivering actionable insights to mainline teams across all markets and categories.
- Responsible for wear test sample management, including: sample requests, sample receiving and shipping, sample measurements, and storage.
- Support manager on tasks related to design and development of a comprehensive wear testing strategy (spanning in-season testing across all markets, proof of concepts, and special projects) to validate technical claims and meet product integrity requirements. In collaboration with the Global Product Experience Testing Manager and leads, support wear test intake requests and
- Own recruitment and build out of wear tester rosters based on seasonal wear testing needs for all markets.
- Support Leads on partnering with cross-functional teams to plan and execute wear testing by selecting targeted testers and managing the end-to-end testing process to validate product performance against textile, apparel and accessory design intent.
- Support team on delivery of insights to inform Brand storytelling, product positioning.
- Collaborate with the Product Technical Solutions operations team on Project Management Intake and Prioritization.
- Collaborate with the Product Technical Solutions operations team on Project Management Reporting. Provide updates of all the projects in flight and completed, to allow leadership to prioritize work and understand project status.
qualifications
- Bachelor’s degree with 1+ years of experience or Associate’s degree with 2+ years of experience, and a minimum of 3+ years of relevant work experience in product testing, preferably in the apparel industry. Experience may include roles in development, marketing, engineering, retail, customer service, or any combination involving product testing. Hands-on experience with products, including textiles and accessories, is required. Strong analytical skills with the ability to perform complex network modeling and capacity analysis
- Strong analytical skills and proficiency in data analysis tools.
- Ability to work multiple projects and support execution of complex projects.
- Excellent communication and collaboration skills.
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
additional notes
Authorization to work in Canada is required for this role.
compensation and benefits package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $66,000 - $86,600 CAD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
workplace arrangement
- Hybrid: In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.
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#LI-Hybrid
Nous communiquerons seulement avec les personnes retenues. Nous tenons à vous remercier pour votre intérêt. lululemon est un employeur offrant l’égalité des chances en matière d’emploi. Les décisions d’embauche sont basées sur le mérite et les besoins de l’entreprise, et non sur la race, la couleur, la croyance, l’âge, le sexe, le genre, l’orientation sexuelle, l’origine nationale, la religion, l’état familial, la condition médicale, le handicap physique ou mental, le service militaire, la grossesse, l’accouchement et les conditions médicales connexes, ou tout autre motif protégé par les lois et les ordonnances fédérales, provinciales ou de l’état, et locales. Des mesures raisonnables d’adaptation sont offertes aux personnes admissibles souffrant d’un handicap, sur demande. Cette politique d’équité en matière d’emploi s’applique à toutes les pratiques relatives au recrutement et à l’embauche, à la rémunération, aux avantages sociaux, à la discipline, aux mutations, à la cessation d’emploi et à toutes les autres modalités et conditions d’emploi. L’équipe de direction est principalement responsable de la mise en œuvre des politiques d’équité en matière d’emploi de lululemon, mais vous partagez également la responsabilité de vous assurer que, par vos actions personnelles, les politiques sont respectées.
lululemon s’engage à fournir des accommodements raisonnables pour les candidats avec un handicap. Si vous souhaitez qu’un membre de notre équipe communique avec vous pour un soutien personnalisé, écrivez-nous à accommodations@lululemon.com. Dans votre courriel, indiquez le titre du poste, le lieu du poste et la nature de votre demande.
L’utilisation des outils d’IA, y compris, mais sans s’y limiter, ChatGPT, Microsoft Copilot, Gemini, DeepSeek ou tout autre logiciel assisté par IA, est strictement interdit pendant le processus d’entrevue, sauf en cas de mesures d’adaptation raisonnables. Cela inclut entre autres les réponses générées par IA, la création de contenu, ou toute forme d’aide automatisée lors des entrevues en direct, des études de cas, des évaluations techniques et des déclarations écrites.
Chez lululemon, nous sommes engagés à préserver la vie privée, à maintenir l’intégrité, à assurer la transparence et à respecter les pratiques d’embauche éthiques. Notre engagement envers l’utilisation responsable de l’IA garantit que les renseignements exclusifs sont protégés et que toutes les décisions d’embauche sont basées sur les compétences, le jugement et l’expertise propres aux candidats sans l’aide de l’IA. Toute utilisation de l’IA au cours du processus d’entrevue entraînera la disqualification immédiate de la personne candidate. lululemon se réserve le droit d’utiliser des outils de détection de l’IA pour vérifier l’authenticité des réponses des candidats.