Lululemon

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The lululemon enterprise transformation (ET) team is lululemon's transformation office that exists to make sure lululemon’s strategy comes to life. We are a diverse team of internal advisors, facilitators, designers, and momentum-drivers who work across all lululemon’s functions and geographies. We focus on developing trusted partnerships and a deep understanding of lululemon’s operations to identify and prioritize opportunities to support operating model and process transformation, enterprise investment planning, and cross-functional program delivery – all in service of bringing lululemon’s strategy to life. Our work makes a huge, scalable impact – both for the performance of our business and for our fellow employees’ lives. The most important factor in our ability to make that impact is finding talented, versatile, and motivated people like you who are eager to learn and grow and contribute to making real and lasting change for lululemon and its community.

core responsibilities

The Senior Manager, ET will partner with senior leaders across the business to deliver lululemon’s growth and transformation agenda. You will do this by leading multiple operating model transformation programs, owning relationships with (and acting as an internal advisor to) select senior leaders, overseeing your project teams’ work, supporting the career/performance development of your direct reports, and contributing to broader team-building activities across the ET team.

The initial focus of this role (approx. 2 years) is to lead transformation programs for our Digital organization (i.e., eCommerce, Omnichannel, DM/CRM, Guest Support, and Digital Strategy & Operations) to enable a globally elevated, locally relevant digital experience for our guests. This includes working with key partners to clarify how Global & Regional functions will work together and how Digital should integrate with cross-functional teams (e.g., Brand, Retail, Technology). All while ensuring teams are set up for success as we hit key milestones along our multi-year roadmap to consolidate our Digital architecture and elevate our guest experiences across all regions. This role is a rare career opportunity, with access to exciting projects typically delivered by external consulting firms, but with the benefit of relationships, visibility, time, and flexibility to see the transformation through and make sure the change sticks. Join our diverse, ambitious, supportive, and growing team to build practical business transformation skills and have lots of fun along the way!

mandate

• Work with ET leaders to scope, design approaches for, and resource operating model transformation and business capability enhancement programs/projects.
• Identify, define, and prioritize strategic and operational questions that need answering.• Act as an internal advisor facilitating directors and executives through problem definition, options analysis, and solution design.
• Support enterprise investment planning processes including cross-program prioritization and dependency mapping and identifying multi-year funding needs.
• Oversee and guide project team members through deliverable development (e.g., process mapping and capability modelling) and review sessions / workshops with business partners. 
• Oversee career development and performance planning for direct reports and contribute to broader ET people leadership activities.
• Coordinate, collaborate with, and seek support from transformation enablement teams – including change management, communications, learning/training, org design, etc. to plan and deliver against transformation objectives.
• Build a network of trusted relationships at many levels of the organization to build momentum and support for transformation initiatives.
• Contribute to ongoing refinement and continuous improvement of ET toolkit and methodology.

qualifications

• Bachelor’s degree in business, finance, operations, engineering, or related discipline.
• 8+ years of experience in management consulting, implementing corporate strategies and/or large-scale operating model transformation programs (or equivalent experience)
• Experience and interest in people/process transformation of Digital and/or Technology organizations and the collaboration between them considered an asset
• People leadership experience – ideally both direct and project reporting relationships
• Self-motivated, passionate, detail-oriented, multi-tasker extraordinaire who thrives in a fast-paced environment.
• Strong analytical, problem solving, and root cause identification skills.
• Excellent communication skills – interpersonal, written, and verbal.
• Demonstrated willingness to learn on the job and a 'growth mindset.’
• Ability to influence and partner with others – a strong team player.
• Ability to work cross-functionally with different departments and at different levels within an organization.
• Works well in a fast-paced, project-based, collaborative environment.
• Demonstrates discretion and ability to maintain confidentiality.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
• Communicate with honesty and kindness and create the space for others to do the same. 
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
• Foster connection by putting people first and building trusting relationships. 
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously. 

additional notes

Authorization to work in Canada is required for this role.

compensation and benefits package 

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $134,100 - $176,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and, subject to program eligibility requirements.  
 

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans 
• Paid time off 
• Savings and retirement plan matching 
• Generous employee discount 
• Fitness & yoga classes 
• Parenthood top-up 
• Extensive catalog of development course offerings 
• People networks, mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

 
workplace arrangement

Hybrid 

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

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