Senior Manager, Data Science

Emplacement: Canada

État/Province/Ville: British Columbia

Ville: Vancouver

Unité commerciale: Store Support Centre (SSC)

Type d'heure: Full-time

Description et exigences

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

 

about this team

The Guest data science team uses data and machine learning algorithms help us understand the best way to serve guests needs. We drive revenue and engagement for organization through all touchpoints with our guest, from marketing to contact with our Guest Education Center. Our love for data and learning helps improve every guest’s interaction. 

 

a day in the life: what you’ll do

Develop, manage and evangelize predictive modeling tools based on CRM guest identification and interaction history. These models will be used across lululemon for audience-level customization and journey measurement.

  • Manage a team of 3-5 Data Scientists building guest targeting and behavioral measurement platforms.
  • Define day-to-day work prioritization, process, technical requirements for all production modeling work.
  • Work with MarTech engineering + Product Management to define technical and platform requirements for Data Science development environment
  • Work with Retention marketing, MarTech, Paid Marketing, and Ecommerce product management to develop and deliver audience selection and management tools in Salesforce Marketing cloud, paid marketing platforms (Google Search Ads, DV360, Meta), website, and App
  • Provide ad hoc measurement and evaluation of CRM audience deployments across paid marketing, retention marketing, and Ecom.
  • Develop advanced behavioral segmentation, LTV, and guest-level incrementality  models.
  • Develop uplift modeling capabilities to target Markdown and Promotional audiences to maximize incremental revenue while minimizing cannibalization. 
  • Identify which models and processes can be effectively localized for international markets

 

qualifications

  • Masters (or equivalent experience) in a technical field such as statistics, engineering or computer science.
  • 8+ years (or equivalent education + experience) in a technical role (data science, data analytics, engineering, biostatistics) 
  • 3+ years leading and managing a team
  • Experience developing statistical and machine learning models
  • Proficient in SQL programming
  • Proficient in programming in a statistical language (Python) with deep experience using relevant packages (e.g. scikit-learn, XG-Boost, causal impact, Prophet) 
  • Experience with modern software collaboration tools (Git)
  • Experience in a leading Consultancy or global retail/brand a bonus 
  • Understanding of database technologies, technical architecture, and machine learning tools

must haves
  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
  • Communicate with honesty and kindness and create the space for others to do the same. 
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Foster connection by putting people first and building trusting relationships. 
  • Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Additional Notes
Authorization to work in Canada is required for this role. 

Compensation and Benefits Package 
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $158,000 - $170,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
  • Extended health and dental benefits, and mental health plans 
  • Paid time off 
  • Savings and retirement plan matching 
  • Generous employee discount 
  • Fitness & yoga classes 
  • Parenthood top-up 
  • Extensive catalog of development course offerings 
  • People networks, mentorship programs, and leadership series (to name a few) 
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement


Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.


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Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon s’engage à fournir des accommodements raisonnables pour les candidats avec un handicap. Si vous souhaitez qu’un membre de notre équipe communique avec vous pour un soutien personnalisé, écrivez-nous à accommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.