Group Product Manager

Région: Canada

État/Province: British Columbia

Ville: Vancouver or Seattle

Unité commerciale: Store Support Centre (SSC)

Type d'heure: Full-time

Description et exigences

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
The Commerce & Transactions function focuses on creating seamless guest shopping experiences across all lululemon's digital and physical channels. The critical enabler for these experiences is accurate and scalable commerce systems that can be consumed by, and fulfill the needs of our various channel teams. Without this function, our shopping experiences are fragmented and inconsistent between channels, leading to diminished experiences for the guest.

  • Define the vision and multi-year roadmap for enterprise commerce functions and experiences at lululemon. 
  • Partner with other enterprise programs and sales channels within the organization to ensure we're always delivering the highest value functions. 
  • Build expertise on commerce best practices, processes and challenges across the enterprise and globally. 
  • Ensure ability for commerce systems to scale to meet organizational growth goals, with focus on stability for all channels during peak periods 
  • Enable seamless tools and processes for internal teams to allow for scale. 
  • Delivers a multi-year roadmap of enterprise commerce functions and omni-channel experiences at lululemon.
  • Enables organizational growth goals by creating stable, scalable commerce services, consumable by physical and digital sales channels.
  • Reduces site outages & errors through improved process and technology.

a day in the life: what you’ll do
  • Owns strategy and vision of enterprise omni-channel commerce services 
  • Builds a best-in class, 12-24 month roadmap and 3 year vision for commerce functions and experiences.
  • Develops an end-to-end understanding of key transactional commerce processes within the organization, the pain points of internal users, and opportunities for improvement/optimization.
  • Partners with other enterprise programs and sales channels within the organization to solve difficult problems and ensure streamlined delivery of enterprise features.
  • Presents regularly to senior leadership updates on this priority initiative (SVP level)
  • Educates global stakeholders on commerce capabilities we're unlocking, and how they can be utilized by teams. 
  • Inputs into governance committee as a critical stakeholder and the end user of product data (seen as an industry and internal expert that is critical to any change)
  • Advises on operational workflows and processes that the owned toolset enables

  • Bachelors Degree
must haves
  • 10+ years of ecommerce experience
  • 5+ years of product management experience
  • Experience working with delivery of APIs or other headless systems