Program Manager - Distribution Technology

위치: United States of America

시/도 / 도 / 구/군/시: Washington

구/군/시: Seattle

사업 부문: Store Support Centre (SSC)

직무내용 및 자격요건

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team 
The Global Distribution Technology teams are committed to unlocking business potential with our Global Fulfillment and broader Supply Chain partners. Supporting both vendor and propriety systems the teams provide solutions to enable our partners in streamlining the lifecycle of product movement from our manufacturers to our DC’s, from our DC’s to our stores and guests.  
 
A day in the life:  
 The Program Manager is responsible for the overall delivery of either a group of related projects, 1-2 programs across 3+ functions within lululemon, or 1-3 well established and mature scrum/operational teams.   
  
The Program Manager oversees the Project Managers, Business/System Analysts, and Engineers responsible for tactical delivery of key projects within the program that could be agile OR waterfall. They will work closely with the business/product partners, technology/business stakeholders, architecture, portfolio & core delivery teams.   

  • Responsible for overall delivery of a well-established capability in the program from planning to development that serves a long-term business objective OR responsible for 1-3 scrum/operational teams  
  • Manages the assigned program including but not limited to managing established and mature products, teams, capability or category or technology solution implementation or migration  
  • Creates overall timeline, stakeholder analysis, communication plan, cross-functional dependencies, reporting structure to track progress across multiple workstreams with guidance from Technology Manager and usage of 360 degree feedback from partners  
  • Unblocks the team and proactively problem solves as needed throughout the program lifecycle with guidance from Technology Manager and feedback for key partners
  • Effectively identifies and solves for potential risks, issues, and development strategies to prevent realization of risks while providing transparency to the applicable stakeholders  
  • Validates that the project delivers the expected outcomes, supports business objectives, is of quality  
  • Guides and coaches the Project Managers to ensure the objectives of a project are understood, documented, and measurable  
  • Manages Program budget (actuals & forecast)  
  • Helps drives resource management and 3rd party vendor management. Point of Contact for Procurement, Security, Legal, Stakeholder Management (Sponsor, Leadership, Architects)  
  • Develops relationships and collaborates with internal and external stakeholders across regions (NA, EMEA, APAC, LATAM, China) and cross functional teams to ensure solutions meet timeline and business objectives.  
  • Ensures all project/program tasks are clearly understood, assigned, and tracked.  
  • Work closely with the partner teams on triaging, driving RCAs and action plans for short term vs long term fixes  
  • Data driven mindset and uses data to make informed decisions.  
  • Hands on with tools like Service Now, Jira, Microsoft Project, MS office  

Qualifications:  
  • 5+ years in technology or related field w/ 5+ yrs exp in project management, 1-2 yrs in program management scrum/safe or other agile practice certification required if leading a scrum team.   
  • Thorough understanding of technology domain, stack, and skills.  
  • Ability to operate with low degree of ambiguity, leveraging existing processes and tools with guidance from Technology Manager  
  • Proven experience managing budget of >=$1M capex annually or size of initiative along with experience in forecasting.  
  • Experience in managing waterfall, hybrid & agile delivery teams  
  • Proven track record and experience working in a global company with technology teams in India and North America   
  • Passion for problem solving w/ an ability to excel in an ambiguous environment  
  • Demonstrated ability to function in a fast paced, multi-program environment with changing priorities  
  • Ability to anticipate potential problems and proactively troubleshoot to resolve issues  
  • Strong leadership skills, including the ability to influence and gain consensus in the absence of direct authority  
  • Proven results working with global and remote teams across different time zones  
  
Must haves:  
  • Acknowledges the presence of choice in every moment and takes personal responsibility for their life.  
  • Possesses an entrepreneurial spirit and continuously innovates to achieve great results.   
  • Communicates with honesty and kindness and creates the space for others to do the same.   
  • Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.   
  • Fosters connection by putting people first and building trusting relationships.   
  • Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously
 
Additional Notes
Immigration support is potentially available for this role.
 
Compensation and Benefits Package 
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $136,200 - $170,200 the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings, subject to program eligibility requirements.   
 
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
  • Extended health and dental benefits, and mental health plans 
  • Paid time off 
  • Savings and retirement plan matching 
  • Generous employee discount 
  • Fitness & yoga classes 
  • Parenthood top-up 
  • Extensive catalog of development course offerings 
  • People networks, mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement
This role is classified as Hybrid under our SSC Workplace Policy:  
 
Hybrid
In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.  #LI-Hybrid
  
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lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.