Warehouse Operations Supervisor - Functional Training

การศึกษา: United States of America

รัฐ/มณฑล/เมือง: California

เมือง: Ontario

หน่วยธุรกิจย่อย: Store Support Centre (SSC)

Description & Requirements

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

Our Global Distribution teams are part of our greater lululemon Supply Chain organization. This team supports lululemon’s overall purpose by ensuring we are fulfilling our products to our guests through our various channels including our retail stores and ecommerce.   Reporting to the Warehouse Operations Manager, the Warehouse Operations Supervisor is responsible for supporting DC operations within the facility to ensure processes and procedures are trained thoroughly and practiced consistently. They support, mentor, coach their DC operations teams, ensuring efficient DC operations and SLA attainment.  

 

a day in the life

  • Provides training and support on work tasks while offering solutions for operational challenges. Supports functional training for new Associates and level-set training to existing hourly employees as needed
  • Supports, coaches and guides training and develops department-specific skills across any Associate on the team and can raise needs for specific learning approaches to create an inclusive environment, such as linguistic support
  • Assesses the skill level of a learner and how to communicate and train necessary information to improve daily job performance
  • Supports their manager in creating and implementing departmental operating and strategic plans to drive continuous improvements.
  • Supports manager and other warehouse leadership with operational enhancements and MHE upgrades by developing training plans, curriculums, and executing end-user training for all new processes and procedures
  • Ensuring all areas of the hourly employee life cycle are happening- Hiring, Training, performance management, rewards, and recognition, offboarding, etc. (teams include agency, lululemon and fixed-term).
  • Supports with performance tracking of individual employees by ensuring they are using systems correctly and accurately
  • Supports Manager with weekly workforce planning including requesting labor from agency partners and Talent Acquisition.
  • Responsible for communicating with agency vendors: employee performance, staffing, feedback, etc.
  • Responsible for partnering with Health and Safety and P and C on employee concerns and training initiatives. 
  • Responsible for communication flow to their hourly workforce, direct and indirect teams
  • Ensures compliance within department including Labor Laws and Health and Safety compliance.
  • Champions and leads through lululemon’s IDEA (Inclusion, Diversity, Equity and Action) initiatives and values.

 

qualifications

  • Bachelors/associate’s degree in supply chain, logistics, operations or relevant on the job experience.
  • 3-5 years of experience in a warehouse or similar environment.
  • 2+ years directly or indirectly leading a team of hourly employees.
  • 2+ years experience in training and/or coaching in a warehouse environment
  • Strengths in training, organization, influence, and solutions-oriented problem-solving.
  • Proficient in Microsoft Office Suite.
  • Experience with automation or MHE (material handling equipment) and labor management system.
  • Ability to obtain a powered industrial truck (PIT) operator certification depending on business needs.
  • Ability to effectively communicate with the team and business partners.
  • Capable of adapting to third party technologies (RF scanners, voice picking and new systems). 
  • Ability to lift up to 50lbs frequently.
  • Ability to maintain a safe work environment.
  • Flexible and adaptable with schedule which could include nights, working required holidays, some weekends with occasional after-hours requirements.

must haves
  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
  • Communicate with honesty and kindness and create the space for others to do the same. 
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Foster connection by putting people first and building trusting relationships. 
  • Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.


Additional Notes
Authorization to work in the United States is required for this role. 

Compensation and Benefits Package 
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $81,100-106,500 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
  • Extended health and dental benefits, and mental health plans 
  • Paid time off 
  • Savings and retirement plan matching 
  • Generous employee discount 
  • Fitness & yoga classes 
  • Parenthood top-up 
  • Extensive catalog of development course offerings 
  • People networks, mentorship programs, and leadership series (to name a few) 
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.


workplace arrangement

This role is classified as In-Person under our SSC Workplace Policy:

In-Person

In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.

#LI-Onsite
#LI-CH1


Apply Now

เฉพาะผู้สมัครที่อยู่ระหว่างการพิจารณาเท่านั้นที่จะได้รับการติดต่อ ขอขอบคุณที่คุณให้ความสนใจจากใจจริง lululemon คือนายจ้างที่พร้อมให้โอกาสการจ้างงานอย่างเสมอภาค การตัดสินใจจ้างงานของเราจะพิจารณาตามความจำเป็นทางธุรกิจ โดยไม่คำนึงถึงเชื้อชาติ สีผิว หลักความเชื่อ อายุ เพศ อัตลักษณ์ทางเพศ รสนิยมทางเพศ ชาติกำเนิด ศาสนา สถานะสมรส โรคประจำตัว ความพิการทางร่างกายหรือจิตใจ สถานะการเกณฑ์ทหาร การตั้งครรภ์ การคลอดบุตร และอาการทางสุขภาพที่เกี่ยวข้อง หรือสถานะอื่น ๆ ที่กฎหมายและรัฐบัญญัติของประเทศ รัฐ จังหวัด หรือท้องถิ่นให้ความคุ้มครอง เราสามารถจัดเตรียมสิ่งอำนวยความสะดวกตามสมควรให้กับผู้พิการที่มีคุณวุฒิเหมาะสมได้เมื่อมีการร้องขอ นโยบายการให้โอกาสการจ้างงานอย่างเสมอภาคนี้ มีผลบังคับใช้กับแนวทางปฏิบัติทั้งหมดที่เกี่ยวข้องกับการสรรหาบุคลากรและการจ้างงาน ผลตอบแทน สวัสดิการ การลงโทษทางวินัย การโยกย้ายตำแหน่ง การเลิกจ้าง และข้อกำหนดและเงื่อนไขการจ้างงานอื่น ๆ ทั้งหมด แม้ว่าฝ่ายบริหารจะเป็นผู้รับผิดชอบหลักในการกำกับดูแลการนำนโยบายการให้โอกาสการจ้างงานอย่างเสมอภาคของ lululemon ไปปฏิบัติใช้ แต่คุณเองก็มีหน้าที่ในการดูแลให้แน่ใจว่า การกระทำของคุณจะมีส่วนช่วยให้นโยบายดังกล่าวใช้ได้ผล

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.