Lululemon

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The Workforce Management (WFM) Product team enables our global retail workforce through reliable, compliant, and scalable tools that support, scheduling, planning, timekeeping, wages, pay, and labor compliance. This team partners closely with Retail Operations, HR, Technology, and Analytics to ensure our workforce systems meet the needs of store teams today while evolving toward a next‑generation platform that supports future growth and complexity. 

core responsibilities

The Senior Product Manager, Workforce Management (WFM) owns key capabilities within the WFM ecosystem, balancing current‑state operational excellence with long‑term platform transformation. This role plays a critical part in ensuring workforce tools are compliant, reliable, and intuitive for store & SSC teams globally. 

• Own and evolve the product roadmap for Time, Wage, Pay, and Compliance capabilities within the WFM ecosystem. 
• Maintain and optimize the current WFM technology stack to ensure stability, accuracy, and operational excellence. 
• Identify and prioritize improvements that reduce friction for store teams, payroll, and operations partners. 
• Help define the long‑term product strategy and migration plan toward a next‑generation WFM platform targeted for 2027. 
• Partner with Technology and Architecture teams to ensure platform decisions support scalability, compliance, and global retail needs. 
• Collaborate with Retail Operations, HR, Payroll, UX, Analytics, and Engineering to define requirements and deliver impactful solutions. 
• Translate complex business and regulatory needs into clear product requirements and prioritized backlogs. 
• Track product performance and ensure delivered solutions drive measurable business and operational value. 
• Continuously gather feedback from store teams and operations partners to improve usability and workflows. 

qualifications

Experience 

• 6+ years of experience in Product Management, preferably within enterprise systems, retail technology, HR systems, or workforce management platforms (e.g. UKG, Kronos, Legion, Workday Time Tracking, or similar). 
• Experience managing complex operational systems used by large frontline or retail workforces. 
• Proven experience working in highly cross‑functional environments with technology, operations, and business stakeholders. 

Domain knowledge (preferred) 

• Payroll, timekeeping, or labor scheduling systems. 
• Labor compliance, wage regulations, and workforce governance. 
• Retail store operations and frontline workflows. 

Skills 

• Strong product strategy and roadmap development capabilities. 
• Ability to operate legacy platforms while planning and executing platform transformation. 
• Excellent stakeholder management and communication skills. 
• Strong problem‑solving, prioritization, and decision‑making abilities. 
• Comfort operating in complex, global, and matrixed environments. 

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
• Communicate with honesty and kindness and create the space for others to do the same. 
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
• Foster connection by putting people first and building trusting relationships. 
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously. 

additional notes
Authorization to work in Canada is required for this role.

compensation and benefits package 

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $123,500-$162,100 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.  
 

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans 
• Paid time off 
• Savings and retirement plan matching 
• Generous employee discount 
• Fitness & yoga classes 
• Parenthood top-up 
• Extensive catalog of development course offerings 
• People networks, mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

 
workplace arrangement

Hybrid 

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

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