Program Manager, Retail Product Operation | Contract until October 2026

地点: Canada

州/省/市: British Columbia

城市: Vancouver

业务单元: Store Support Centre (SSC)

时间类型: Full-time

说明与要求

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The NA Retail Operations department is responsible for delivering operational solutions that support our North America stores to deliver best in class guest experience and drive business results. 

 

The Retail Product Operations team is responsible for creating and delivering best-in-class product and hemming operational solutions for our stores and guests. Guided by our NA Retail Operations Store Principles, we define in-store product operational processes that bring our product vision to life, drive in season sell through and maximize business results.


a day in the life: what you’ll do

The Program Manager leads high impact workstreams, identifies and prioritizes the 6–24-month product operations strategic roadmap in partnership with cross functional partners that aligns with our Retail Priorities. This role is responsible leading cross-functional programs by aligning stakeholders, managing risks, and ensuring timely delivery of strategic workstreams in line with organization priorities within scope and budget.

  • Lead the scoping, planning, risk management, and execution of initiatives, defining program goals and deliverables that align with retail objectives, and acting as a key liaison between teams and stakeholders
  • Develop and design store-ready operational programming, programming & solutions that enable lululemon stores to achieve strategic objectives 
  • Responsible for managing multiple cross functional projects and executing the delivery of urgent solutions to drive key NA business initiatives
  • Distill complex and ambiguous challenges into validated problem statements and lead workshops to drive ideation and journey mapping
  • Sustainment and continuous improvement through measurement, reflection, and iteration of product programs year over year
  • Lead and influence functional and cross-functional teams such as Merchandising, Planning & Allocations, Supply Chain, Fulfillment, Technology, In Store Marketing, Visual Merchandising, Brand Marketing, and vendors (other functions as required) to design and deliver integrated solutions that enable the achievement of organizational goals and objectives 
  • Enroll retail leadership and partners in the vision, strategies and tactics to bring programming to life; fosters deep collaboration between Retail Operations and retail leadership 
  • Work with the Senior Manager, Retail Product Operations on ongoing North American Retail needs, creating quick-turn solutions as needed that maximize business results while minimizing impact on the retail store teams.


qualifications

  • Location: Vancouver  
  • Exceptional interpersonal, presentation and communication skills; ability to build relationships and collaborate 
  • Experience leading diverse, large-scale collaborative teams and driving objective-focused facilitation 
  • Experience leading in strategic programs and/or large-scale projects with proven execution skills 
  • Expert in project management tools including Microsoft PowerPoint, Microsoft Excel and Smartsheet 
  • High level of discretion and judgement in the application of operational change principles in an organization 
  • Self-starter, proven results in creating structure and strategy 
  • 3+ years of strong leadership experience in retail and/or experience in functions that support product-focused departments such as merchandising, supply chain, planning, allocation, inventory management, and inventory control etc.
  • Bachelor’s degree or higher in business operations or related field or equivalent experience in similar field/industry 

must haves
  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
  • Communicate with honesty and kindness and create the space for others to do the same. 
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Foster connection by putting people first and building trusting relationships. 
  • Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Additional Notes
Authorization to work in Canada is required for this role. 


Compensation and Benefits Package 
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $103,500 - $115,700 CAD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
  • Extended health and dental benefits, and mental health plans 
  • Paid time off 
  • Savings and retirement plan matching 
  • Generous employee discount 
  • Fitness & yoga classes 
  • Parenthood top-up 
  • Extensive catalog of development course offerings 
  • People networks, mentorship programs, and leadership series (to name a few) 
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.


workplace arrangement


This role is classified as Hybrid under our SSC Workplace Policy: In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

 




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立刻申请

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.