Senior Manager - NA Retail Communications | Contract until January 2027

地点: Canada

州/省/市: British Columbia

城市: Vancouver

业务单元: Store Support Centre (SSC)

时间类型: Full-time

说明与要求

Workplace arrangement 

 

This role is classified as  hybrid  under our SSC Workplace Policy (see SSC Workplace Program youlu page for an overview):   

 

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.


About this team: 

 

The Retail Operations team delivers the best in class operational support to NA Retail Stores. This team acts as the liaison between the SSC (Store Support Centre) and stores to deliver key organizational priorities, programs and objectives. 

 

A Day in the life:

 

  • Strategically plans, advises and executes the NA Retail Calendar and Priorities in collaboration with the Global Priorities; this impacts 14000+ retail employees on a daily basis.
  • Advises departments on their communication strategy to ensure that their work streams and priorities execute powerfully in stores and for our guest. 
  • Innovates around content creation and delivery to ensure the lululemon culture shows up to a diverse group of employees.
  • Influences retail behaviour and how employees receive information.
  • Works cross-functionally with Global/Internal Communications to ensure all corporate communications are planned 
  • Leads and develops a team of 4+ people across multiple workstreams. 
  •  Leads the strategy and execution of NA Retail communications to 14,000+ employees
  • Closely collaborates with senior leaders and internal stakeholders across the organization
  • Responsible for the annual initiative planning process for strategic business initiatives that impact our NA retail teams
  • Accountable for managing the total volume of communications, while using data to analyze against budgets and to objectively evaluate success
  • Responsible for ongoing innovation in retail communications.
  • Supports and advises Internal Communications team - including writing Sr. leader scripts for Town Halls, working closely with internal communications to take SSC internal comms and tailor them and change them for the retail audience.
  • Advises  & supports global partners with recommendations on comms process and providing written communications that can be tailored - advises a lot during crisis to ensure our retail messaging across global is consistent.

 

 

Qualifications: 

  • Undergraduate degree- preference for Communications
  • Minimum 5 years of experience in people leadership position with proven people development experience
  • Minimum of 6-8 years of communications experience including change communications focused on employee experience and engagement; experience in external/internal/retail communications is an asset

 

 

Must haves 

  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
  • Communicate with honesty and kindness and create the space for others to do the same. 
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Foster connection by putting people first and building trusting relationships. 
  • Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously. 


Additional Notes
 Authorization to work in Canada is required for this role.  

 

Compensation and Benefits Package  

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $134,100- $176,000  annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.    

 

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: 

  • Extended health and dental benefits, and mental health plans 
  • Paid time off 
  • Savings and retirement plan matching 
  • Generous employee discount 
  • Fitness & yoga classes 
  • Parenthood top-up 
  • Extensive catalog of development course offerings 
  • People networks, mentorship programs, and leadership series (to name a few) 

 

Note: The incentive programs, benefits, and perks have certain eligibility requirements. lululemon reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.


#LI-Hybrid 

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立刻申请

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.